Summary
Overview
Work History
Education
Skills
Timeline
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Mackenzie Turner

Campton

Summary

Proven leader and effective decision-maker with a track record of enhancing customer satisfaction and streamlining operations at Joey Parks. Skilled in staff supervision and money handling, I increased sales through strategic merchandising and improved service quality. Expert in team motivation and problem-solving, ensuring operational excellence and financial accuracy.

Overview

3
3
years of professional experience

Work History

Assistant Manger

Joey Parks
06.2021 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Increased sales through effective merchandising strategies and targeted promotions.

Education

Associate of Arts - Human Resources Development

Hazard Community Techacal College
Hazard, KY
05-2022

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • Problem-solving
  • Customer relations
  • Team motivation
  • Staff supervision

Timeline

Assistant Manger

Joey Parks
06.2021 - Current

Associate of Arts - Human Resources Development

Hazard Community Techacal College

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Mackenzie Turner