Mackenzie Vigent
Milford,CT
Overview
10
10
years of post-secondary education
7
7
years of professional experience
Work History
Administrative Assistant
Garafalo Markets, Milford
Milford, CT
12.2020 - Current
- In charge of creating and keeping track of multiple reports while producing them within a timely manner.
- Calculating and dispersing payroll for all employees throughout all 8 store locations.
- Creating, managing, and maintaining aspects of all schedules within said 8 stores.
- Handle customer complaints, and create a.
- Keep track of sales, profits, customer count per (each of the 8) stores, employee hours, etc.
- Keep track of every and all activities store managers are doing, to ensure a pleasant work environment for both them and their staff through leadership tactics.
- Performed research to collect and record industry data
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
- Managed Access databases converting complex data into easy-to-interpret data
Front end manager
ShopRite
Orange, CT
10.2017 - Current
- Manage around at least 30+ staff members at a time, keeping track of their productivity as well as their punctuality and attendance overall.
- Staying on top of and producing ”Write-ups” to associates when necessary.
- Addressing and resolving issues with associates and/or customers in a professional manner.
- Interpreted management directives to define and document administrative staff processes
- Reviewed financial reports and trend forecasts
- Recorded financial transactions and performed account reconciliations
- Evaluated employee performance and made recommendations for improvements
- Managed shelf inventory and customer-focused loss prevention strategies
- Prepared reports to assist business leaders with key decision making and strategic operational planning
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities
- Developed and implemented robust training and mentoring strategies
- Assessed personnel performance and implemented incentives and team-building events to boost morale
- Prepared weekly employee work schedules for team members
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively
Sales associate
Kohl’s Orange
, CT
10.2019 - 12.2019
- I was in charge of the registers, folding clothes, and worded a program called “Blue Bird” where I would shop/get the products people ordered from Amazon.
Head Cashier
03.2016 - 10.2017
- Customer service, maintain a pleasant and professional attitude when addressing customers, answer any and every question they may have, provide directions towards specific items.Work as efficiently as possible to conserve a low “I.P.M.” rate, (items per minute ensuring that I remain focused on a task at hand).
- Oversaw group of more than 35-40 cashiers and service staff at one time, supervising performance, correcting problems and boosting efficiency to optimize team operations and dynamics
Cashier
ShopRite
Milford, CT
04.2015 - 03.2016
Education
Human Services
Housatonic Community College
Bridgeport, CT 01.2021 - Current
Southern Connecticut State University
New Haven, CT 08.2012 - 06.2018
High School Diploma -
Joseph A. Foran High School
Milford, CT 08.2012 - 06.2016
Skills
Office administration
undefinedTimeline
Human Services
Housatonic Community College
01.2021 - Current
Administrative Assistant
Garafalo Markets, Milford
12.2020 - Current
Sales associate
Kohl’s Orange
10.2019 - 12.2019
Front end manager
ShopRite
10.2017 - Current
Head Cashier
03.2016 - 10.2017
Cashier
ShopRite
04.2015 - 03.2016
Southern Connecticut State University
08.2012 - 06.2018
High School Diploma -
Joseph A. Foran High School
08.2012 - 06.2016
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