Summary
Overview
Work History
Education
Skills
Timeline
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Mackenzie Wagner

Litchfield,NH

Summary

I am a college student and Division 1 athlete. It is essential that I practice time management, organization, and team work. Collaborating with others and displaying strong leadership and communication skills is vital to my success. I am proficient in Word, Google Docs, Excel, SPSS, PowerPoint, and social media and presentation savvy. Conflict resolution and direct communication are my strong suits.

Overview

4
4
years of professional experience

Work History

Youth Soccer Coach

Elite Goalkeeper Academy
07.2021 - 07.2022
  • Worked with children ages 11-18
  • Promoted love of game by assisting players with understanding positioning, play techniques and teamwork strategies.
  • Directed ambitious practice sessions to boost athletic abilities and teamwork.
  • Boosted performance of individual athletes by devising strategic personal training programs.
  • Readied athletes for tough games by implementing coordinated regimens of practices and physical conditioning.
  • Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
  • Improved player behavior through modeling and disciplinary interventions.
  • Conferred with assistant coaches to determine weaknesses in current team roster and develop recruitment plans.

Youth Soccer Coach

Cougar Cubs
09.2019 - 10.2019
  • Worked with children ages 3-10
  • Created simple activities and fun games that motivated young children to pursue soccer.
  • Developed and implemented team rules.
  • Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
  • Coordinated with parents, and other resources to motivate and give positive reinforcement to their children.

Retail Sales Associate

Polo Ralph Lauren Factory Store
05.2021 - 01.2023
  • Greeted customers and helped with product questions, selections and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Issued receipts and processed refunds, credits or exchanges.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Volunteer

Working For Worcester
01.2023 - 04.2023
  • Site manager that led volunteer group to create garden beds/canopy outside a women's rehab facility.
  • Adhered to organization procedures and instructions to maintain safety for program participants and other workers.
  • Coordinated work of project dedicated to raise awareness of need, applying strong project and team leadership to enhance success.
  • Maintained clean, neat and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun and smooth-running events by helping with organization and planning.
  • Volunteered with groups and organizations to help make measurable differences for program recipients.
  • Planned and delivered numerous activities and special events for programs and services.
  • Organized and managed events and projects as part of community support services.
  • Sent email reminders regarding upcoming volunteer events to community leaders and civic groups.

Volunteer

Girls Inc.
04.2022 - 05.2022
  • Assisted with special events or programs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun and smooth-running events by helping with organization.
  • Volunteered with groups and organizations to help make measurable differences for program recipients.

Human Resources Assistant

Walnut Street Center
05.2023 - 08.2023
  • Answered phone calls handling concerned parents/guardians of the disabled adults.
  • Conducted interviews and background checks for new employees or people looking to be hired.
  • Organized/created meetings for the Human Resources Director.
  • Worked closely with behavioral psychologists and was able to experience the connection made with the disabled adults.
  • Emailed and communicated with all departments to check-in with how interviews and the hiring process was going.
  • Spoke with therapists and psychologists that worked closely with specific disabled adults.
  • Worked closely with the director of the consulting department and organized files and I-9's.
  • Bettered the employee performance review system that provided relevant and actionable feedback to employees
  • Developed strong relationships with employees through consistent communication and support.
  • Supported Human Resources Manager in strategic planning sessions focused on organizational development and growth.

Education

High School Diploma -

College of The Holy Cross
Worcester, MA
05.2024

Skills

  • Product Promotion
  • Strong Communication and Interpersonal Skills
  • Educational Opportunities
  • Teamwork and Collaboration
  • Conflict Resolution
  • Customer Assistance
  • Cash Register Operation
  • Team Cooperation
  • Adaptable and Flexible
  • Leadership

Timeline

Human Resources Assistant

Walnut Street Center
05.2023 - 08.2023

Volunteer

Working For Worcester
01.2023 - 04.2023

Volunteer

Girls Inc.
04.2022 - 05.2022

Youth Soccer Coach

Elite Goalkeeper Academy
07.2021 - 07.2022

Retail Sales Associate

Polo Ralph Lauren Factory Store
05.2021 - 01.2023

Youth Soccer Coach

Cougar Cubs
09.2019 - 10.2019

High School Diploma -

College of The Holy Cross
Mackenzie Wagner