Mackenzie Wakeman
Bath,NY
Summary
- Compassionate Home Health Aide known for high productivity and efficient task completion. Skilled in patient care, medication administration, and providing emotional support. Excel in communication, empathy, and patience, ensuring comfort and trust in home healthcare settings.
- Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
- Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
- An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
- Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Home Health Aide
Freedom Care
Rochester, NY
11.2023 - Current
- Recorded daily notes about client conditions, treatments provided and progress made.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
- Recognized emergency situations and implemented appropriate procedures.
- Provided emotional support and companionship to patients.
- Documented patient status and reported changes in care needs.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Administered prescribed medications under direction from physician.
- Transported clients to doctor appointments and social events.
- Engaged patients in recreational activities such as reading books or playing games.
- Assisted clients with bathing, dressing and incontinence care.
- Prepared meals and snacks according to prescribed diets.
Cashier
Kmart, Sears Holding
Horseheads, NY
01.2019 - 03.2019
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Maintained work area and kept cash drawer organized.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Resolved customer complaints professionally in accordance with company policy.
- Stocked shelves with merchandise when needed.
- Collected payments and provided accurate change.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Accepted cash and credit card payments, issued receipts and provided change.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Scanned items and checked pricing on cash register for accuracy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
Daycare Assistant
YWCA
Elmira, NY
06.2018 - 08.2018
- Established routines that provided consistency for young learners resulting in better behavior management skills.
- Maintained organized and clean classroom and play areas.
- Read stories to children, facilitated discussions and tied books into learning opportunities.
- Enhanced academic, social and emotional learning with use of structured playtime and unstructured free play.
- Maintained safe play environment.
- Maintained classroom cleanliness by tidying up toys, wiping down surfaces and vacuuming rugs.
- Developed positive relationships with parents through communication about their child's daily activities.
- Assisted teachers during transitions between activities ensuring smooth transitions without disruption or confusion.
- Communicated effectively with families on a regular basis regarding any changes in behavior or health issues.
- Provided nurturing and appropriate environment for children of various ages.
- Coordinated outdoor activities that encouraged physical activity and awareness of nature.
- Kept accurate records of attendance, meals served, nap times and other important information related to childcare.
- Motivated children to participate in various tasks encouraging them to be independent thinkers while having fun at the same time.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
Education
GED -
Corning Painted Post High School
CorningSkills
- Care plan assessment
- Client documentation
- Medication organization
- Patient transportation
- Nutritional meal preparation
- Patient transport
- Patient care
- Mobility activities
- Housekeeping
- Community activities
- Light housekeeping
- Bathing assistance
- Client safety and first aid
Timeline
Home Health Aide
Freedom Care
11.2023 - Current
Cashier
Kmart, Sears Holding
01.2019 - 03.2019
Daycare Assistant
YWCA
06.2018 - 08.2018
GED -
Corning Painted Post High School