Summary
Overview
Work History
Education
Skills
Certification
References
Leadership Experience
Timeline
Generic

Mackenzie Ward

Farmville,NC

Summary

Initiative-taking, self-reliant, confident leader with twenty years of retail and hospitality service excellence. Seeking advanced managerial office or finance role with career path potential.


Overview

20
20
years of professional experience
1
1
Certification

Work History

Store Leader

Royal Farms
02.2024 - Current
  • Convenience store office and kitchen manager.
  • OSHA and state fuel compliance.
  • Invoices: matching, correction, scanning, filing.
  • Vendor relations: product receiving, maintenance, credits.
  • Utilized Microsoft Excel reporting to analyze business trends for associate scheduling, ordering and sales increase.
  • Controllable Gross Margin: reduced inventory, waste expenses and labor from $22k deficit to $7k profit in two months operation.

Food Retail Brand Location Manager

Aramark
06.2021 - 10.2023
  • Oversaw seven campus quick-service venues totaling approximately $5 million yearly revenue.
  • Data entry, payroll controls, monthly forecast, budget, accounts receivable/payable.

Assistant Store Manager

Walmart
03.2016 - 03.2021
  • Warehouse productivity, store stocking. Hand scanner use for product ordering, receiving, price changes. Project management: delegation, execution
  • Asset protection and shrink mitigation
  • HR duties: associates recruitment, retention, dismissal. Assisted Supervisor with employee onboarding.
  • Administrative tasks: Sales meetings, emails, multi-line phone, fax, scanner.

Unit Manager

Waffle House
09.2004 - 12.2014
  • Weekly scheduling, truck orders and check-in, commissary level maintenance and audits.
  • Petty cash management. Accounts payable/receivable. Record keeping of timecards and payroll processing.
  • Functionality of small restaurant appliances.

Education

Associate of Applied Science - Management

Louisiana State University
Eunice, LA
05.2029

General diploma - undefined

Palm Bay High School
Melbourne, FL
05.2001

Skills

  • Microsoft Office 365
  • Project & People Management
  • Financial Reporting & Data Analysis

Certification

ServSafe Food Protection Manager, 06/16/26

References

Available upon request.

Leadership Experience

Highly organized and results-focused manager with willingness to teach and train. Analytical decision making for operational efficiency and maximum productivity levels. Engages as a servant-leader to improve collaboration and a teamwork mentality.

Timeline

Store Leader

Royal Farms
02.2024 - Current

Food Retail Brand Location Manager

Aramark
06.2021 - 10.2023

Assistant Store Manager

Walmart
03.2016 - 03.2021

Unit Manager

Waffle House
09.2004 - 12.2014

General diploma - undefined

Palm Bay High School
ServSafe Food Protection Manager, 06/16/26

Associate of Applied Science - Management

Louisiana State University
Mackenzie Ward