Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mackenzie Whisonant

Loganville,GA

Summary

Medical Assistant looking to grow in my skill set, while bringing exceptional customer service skills and a desire to succeed.

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

4
4
years of professional experience

Work History

Behavioral Aid/ Drug Screen Specialist

Breakthrough Recovery Outreach
Atlanta, GA
04.2025 - Current
  • Behavioral modification skills training to children/youth and families in areas of communication skills, healthy socialization skills, anger management, stress management, problem solving, community linkage, crisis intervention, environment safety, resource identification and client advocacy.
  • Responsible for assessing children, youth and their families and non-family members by compiling, gathering, assessing information to formulate recommendations for appropriate placement responses for children.

Clinical Service Representative

Piedmont Urgent Care By Wellstreet
Grayson, GA
01.2025 - 04.2025
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Updated databases with new and modified customer data.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Measured vital signs and took medical histories to prepare patients for examination.

Medical Assistant

Stamps women's health center
Atlanta, GA
01.2024 - 11.2024
  • Administered injections, medications and treatments as directed by the physician.
  • Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
  • Collected samples from patients for laboratory testing purposes.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Provided assistance to medical staff in performing minor surgical procedures.

Medical Assistant

Health Choice Urgent Care
Loganville, GA
01.2023 - 01.2024
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Organized charts, documents and supplies to maintain team productivity.

INTERN- MEDICAL ASSISTANT

Loganville Family Medicine
Loganville, GA
09.2022 - 10.2022
  • Greet and escort patients to exam rooms, measure vital signs, including height and weight, blood pressure, pulse, temperature, draws blood and document all information in patient’s chart
  • Interview patients to obtain their medical history
  • Keep exam rooms stocked with adequate medical supplies, assist with inventory control, maintain instruments, prepare sterilization as required; Properly disposes of contaminated supplies
  • Prepare and clean treatment rooms for patient examinations before and after treatment
  • Performs other related duties as assigned or requested
  • Performed patient intake duties, including taking vital signs and medical histories.
  • Assisted physicians with examinations and procedures.
  • Prepared examination rooms with necessary instruments and supplies.
  • Maintained accurate records of patient care services in accordance with established policies and procedures.
  • Administered injections or medications as prescribed by a physician or nurse practitioner.

Greeter/Game Attendant

Andretti’s
03.2021 - 05.2022
  • Greet guests
  • Provide tours
  • Manage gaming operations/functions
  • Customer service
  • Handle money transactions
  • Assisted guests in selecting appropriate games for their age group and skill level.
  • Monitored the redemption counter to ensure proper ticket distribution.
  • Collected tokens from players at the end of each game session.
  • Provided customer service by answering questions about game rules, prizes, and other related inquiries.
  • Organized tournaments and special events for customers.
  • Encouraged guests to purchase tokens or tickets for additional play time.
  • Assisted with restocking shelves with merchandise such as plush toys, candy.
  • Processed payments from customers in accordance with company policies.
  • Distributed prizes to customers and encouraged repeat playing to increase game sales.

Education

Medical Assistant training -

Medical Institute of Northeast Georgia
12.2021

High school Diploma -

Berkmar High School
05.2021

Skills

  • Patient care, BLS/First aid, BBP
  • Room preparation and equipment sterilization
  • X-ray capability
  • Customer service
  • Basic computer skills
  • Vital signs
  • EKG
  • Inventory
  • Phlebotomy
  • Payment Collection
  • Medical terminology
  • HIPAA compliance
  • Specimen Collection and Processing
  • One-on-one with children and family
  • Adaptable

Timeline

Behavioral Aid/ Drug Screen Specialist

Breakthrough Recovery Outreach
04.2025 - Current

Clinical Service Representative

Piedmont Urgent Care By Wellstreet
01.2025 - 04.2025

Medical Assistant

Stamps women's health center
01.2024 - 11.2024

Medical Assistant

Health Choice Urgent Care
01.2023 - 01.2024

INTERN- MEDICAL ASSISTANT

Loganville Family Medicine
09.2022 - 10.2022

Greeter/Game Attendant

Andretti’s
03.2021 - 05.2022

Medical Assistant training -

Medical Institute of Northeast Georgia

High school Diploma -

Berkmar High School

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Mackenzie Whisonant