Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
Generic

MacKenzie Whyte

Washington

Summary

Dynamic professional with extensive experience at Party City, excelling in customer service and inventory management. Proven ability to foster collaboration and resolve conflicts effectively. Recognized for exceptional communication skills and a keen eye for visual merchandising, driving team success and enhancing customer satisfaction in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Sales Associate

Party City
Wheaton
09.2021 - Current
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Assisted customers with product selection, sizing and styling.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Organized stockroom shelves according to size, color or style.
  • Received and displayed product shipments on store retail shelves upon delivery and built Par levels.

Event Assistant

Blissful Events LLC
Riverdale
03.2020 - 08.2021
  • Assisted in coordinating logistics with vendors, ensuring timely delivery and setup of equipment and supplies.
  • Purchased, rented or requisitioned entertainment or gaming necessities.
  • Managed inventory of event supplies, ensuring adequate stock for activities.
  • Communicated effectively with vendors regarding needs for specific services related to an event.
  • Resolved any conflicts that may have arisen throughout the course of an event's planning process or implementation stages.

Librarian Assistant

Woodrow Wilson HS
Washington
08.2016 - 02.2020
  • Conducted library orientations for new patrons.
  • Assisted patrons in regards to library's computer system and gave instructions for logging onto Internet.
  • Lent, reserved and collected books at circulation desks and processed for inter-library loans.
  • Acquired books, pamphlets and periodicals by facilitating ordering process.
  • Maintained accurate library records, including cataloging and inventory management.
  • Trained volunteers on how to use the library catalog system and process checkouts.
  • Updated the libraries website with current information about upcoming events or resources available.
  • Answered phone calls regarding book availability, location, hours of operation.

Teacher Assistant

Woodrow Wilson HS
Washington
06.2018 - 08.2018
  • Duties included tidying up the classrooms before, during, and after classes, help grading classwork, homework, and quizzes, aiding the teacher in educating students, and help in the process of printing worksheets along with planning out lessons

Education

High School Diploma -

Woodrow Wilson High School
Washington, DC
06.2020

Skills

  • Communication Skills
  • Problem Solving
  • Critical Thinking
  • Attention to Detail
  • Flexibility
  • Collaboration Skills
  • Organizational Skills
  • People Skills
  • Customer service
  • Inventory management
  • Visual merchandising
  • Sales techniques
  • Conflict resolution
  • Effective communication
  • Logistics coordination
  • Stock organization
  • Event planning
  • Adaptability
  • Safety and cleanliness standards
  • Staff support
  • Exceptional customer service
  • Repair cost estimation
  • POS software
  • Written and oral communication skills
  • Return and Exchange Handling
  • Telephone etiquette
  • Store operations
  • Time management abilities

Awards

  • Most Balanced Scholar
  • Critical Thinker Award

Languages

French, Basic Level

Timeline

Sales Associate

Party City
09.2021 - Current

Event Assistant

Blissful Events LLC
03.2020 - 08.2021

Teacher Assistant

Woodrow Wilson HS
06.2018 - 08.2018

Librarian Assistant

Woodrow Wilson HS
08.2016 - 02.2020

High School Diploma -

Woodrow Wilson High School

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