Summary
Overview
Work History
Education
Skills
Personal Traits And Skills
Timeline
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Mackenzie Williams

Kenton,OH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

12
12
years of professional experience

Work History

Production Line Associate

Robinson Fin Machines
07.2022 - 08.2023
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
  • Followed safety protocols to prevent accidents and injuries to self and colleagues.
  • Collaborated with other production workers to achieve smooth running of production line.

Gardener

Bonnie Plants
03.2020 - 06.2022
  • Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
  • Continued learning about plants, gardening techniques and best practices to provide customers with accurate and constructive information.
  • Planted and cultivated by preparing soil and watering and fertilizing plants for thriving and healthy results.
  • Assisted with irrigation system maintenance and repair.

Cashier

McCaullife's Ace Hardware
03.2019 - 06.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.

Cosmetologist

Great Clips aka Tillery Enterprise
01.2015 - 01.2020
  • Greet Clients, cut and style hair, receptionist, schedule appointments, accept payments, clear cash drawer and basic cleaning.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Answered phone calls and emails to schedule client appointments.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.

Cosmetologist

Ruthie’s Cutting Up
01.2012 - 01.2015
  • Greet Clients, cut, color and style hair, receptionist, schedule appointments and basic cleaning.

Busser

Plaza Inn Family Restaurant
01.2012 - 01.2015
  • Greet customers, clean and set tables, food preparation and delivering food to tables.

Education

Cosmetology

Ohio High Point JVS
Bellefontaine, Ohio
01.2014

Ridgemont High School
Ridgeway, Ohio
01.2014

Skills

  • Assembly Instructions
  • Cash Handling
  • Customer Service
  • Customer Assistance
  • Cleaning and Sanitizing
  • Cosmetology

Personal Traits And Skills

  • Strong customer service skills
  • Good communication skills, both interoffice and with clients
  • Easily handle multiple tasks simultaneously: phone calls and clients
  • Adapt at prioritizing duties to maximize productivity
  • Very flexible about hours and job duties: will work evenings / weekends

Timeline

Production Line Associate

Robinson Fin Machines
07.2022 - 08.2023

Gardener

Bonnie Plants
03.2020 - 06.2022

Cashier

McCaullife's Ace Hardware
03.2019 - 06.2020

Cosmetologist

Great Clips aka Tillery Enterprise
01.2015 - 01.2020

Cosmetologist

Ruthie’s Cutting Up
01.2012 - 01.2015

Busser

Plaza Inn Family Restaurant
01.2012 - 01.2015

Cosmetology

Ohio High Point JVS

Ridgemont High School

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Mackenzie Williams