Summary
Work History
Education
Skills
References
Timeline
Generic

Mackenzie Williams

Decatur,IL

Summary

Conscientious Crew Leader dedicated to staying professional in difficult situations. Outgoing demeanor focused on task management, overseeing employees and monitoring complex workflows and conditions. Promotes interpersonal and adaptability skills to complete project tasks safely and to specifications.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Work History

Crew Leader

Dunkin' Donuts
Decatur, IL
06/07/21 - Current
  • Trained new hires on job duties, safety protocols, and company policies.
  • Ensured compliance with all health and safety regulations.
  • Assisted in resolving customer complaints or issues quickly and efficiently.
  • Organized inventory of supplies necessary for job completion; ordered additional materials when needed.
  • Established and maintained professional working relationships with employees.

Sales Associate

Krogers Grocery Store
Decatur, IL
05/16/20 - 05/17/21
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Processed transactions using a point-of-sale system.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Collected payments and provided accurate change.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Bagged or packaged purchases and wrapped gifts.

Education

Associate of Arts - Business Administration And Management

Richland Community College
Decatur, IL
05-2024

High School Diploma -

Douglas Macarthur High School
Decatur
05-2021

Skills

  • Job Planning
  • Employee Management
  • Quality Control
  • Crew Management
  • Issue Troubleshooting
  • Work Planning and Prioritization
  • Verbal and Written Communication
  • Meeting Participation
  • Safety Protocols and Procedures
  • Task Prioritization
  • Multitasking and Organization

References

References available upon request.

Timeline

Crew Leader

Dunkin' Donuts
06/07/21 - Current

Sales Associate

Krogers Grocery Store
05/16/20 - 05/17/21

Associate of Arts - Business Administration And Management

Richland Community College

High School Diploma -

Douglas Macarthur High School

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Mackenzie Williams