Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mackenzie Yates

Richmond,IN

Summary

Dynamic and dedicated professional with extensive experience in animal care and customer service at Bed Bath & Biscuits. Proven ability in kennel care and compassionate communication, enhancing animal well-being and client satisfaction. Skilled in financial documentation and front desk operations, consistently contributing to a positive environment and successful adoption events.

Overview

3
3
years of professional experience

Work History

Animal Shelter Volunteer

Help The Animals
06.2024 - Current
  • Cleaned and sanitized cages and living areas to promote health and wellbeing.
  • Kept animals healthy and socialized by providing regular exercises and walks.
  • Provided companionship and comfort to animals in need of extra love and attention.
  • Improved animal well-being by providing daily care, including feeding, grooming, and exercising.
  • Contributed to a positive shelter environment with thorough cleaning and sanitation of animal enclosures.
  • Participated in fundraising events aimed at generating support for the ongoing operations of the animal shelter facility.

Team Member

Family Fitness Works
Richmond, Indiana
03.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Assisted with inventory counts and stocking of merchandise.
  • Responded to customer inquiries via phone, email, and in person.
  • Maintained accurate records of contract documents and financial transactions.

Boarding Technician/Front Desk Receptionist

Bed Bath & Biscuits
Richmond, IN
07.2024 - 05.2025
  • Assisted with general office duties such as filing paperwork, answering phones, scheduling appointments and financial tasks.
  • Assisted in the preparation of animals for boarding, including bathing and grooming.
  • Managed inventory of food supplies and other items needed for boarding operations.
  • Monitored the behavior of animals while they are boarded, intervening when necessary to ensure safety of pets and staff members.
  • Interacted with customers in order to assess their pet's needs before arriving at the facility.
  • Provided emotional support during stressful times for pets who have been separated from their owners due to travel or illness.
  • Administered medications to boarders as prescribed by a veterinarian.

Tanning Consultant

Palm Beach Tan
09.2022 - 09.2023
  • Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
  • Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
  • Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
  • Educated clients on health and safety of tanning facilities and procedures.
  • Increased salon revenue through upselling tanning packages and retail products to clients.
  • Developed loyal clientele by consistently delivering an exceptional tanning experience tailored to individual preferences.
  • Informed and demonstrated how to use tanning equipment to new clients.
  • Trained new consultants on tanning safety protocols and customer service excellence, elevating team performance.

Education

High School Diploma -

Richmond High School
Richmond, IN
05.2023

Some College (No Degree) - Veterinary Science

Penn Foster Career School
Scranton, PA

Skills

  • Kennel care
  • Compassionate communication
  • Cat Socialization
  • Animal fostering
  • Adoption events
  • Pet Grooming
  • Animal Training
  • Dog Socialization
  • Financial documentation
  • Front desk operations

References

References available upon request.

Timeline

Boarding Technician/Front Desk Receptionist

Bed Bath & Biscuits
07.2024 - 05.2025

Animal Shelter Volunteer

Help The Animals
06.2024 - Current

Team Member

Family Fitness Works
03.2024 - Current

Tanning Consultant

Palm Beach Tan
09.2022 - 09.2023

High School Diploma -

Richmond High School

Some College (No Degree) - Veterinary Science

Penn Foster Career School

Similar Profiles

CREATE PROFILE