Mackenzie Zuni
Albuquerque ,NM
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Carpenter
POULIN Designs
Albuquerque , NM
04.2023 - Current
- Measured, cut and shaped wood materials to specifications using hand tools, such as saws and chisels.
- Installed cabinets, fixtures and trim according to plans .
- Read blueprints, schematics and drawings to determine layout requirements.
- Installed drywall sheets onto walls or ceilings using screws.
- Using hand tools.
- Basic tools.
- Taking measurements
- Use of power tools
- Outstanding customer service
- Installed interior trim work such as baseboards and moldings around windows and doors.
- Maintained a clean job site at all times by disposing of debris properly after each shift.
- Installed cabinets, base cabinets and crown molding.
- Studied blueprints, sketches or building plans to prepare project layout and determine dimensions and materials required.
- Promoted team safety by keeping work areas free of hazards.
- Prioritized work, keeping carpentry jobs on task and within budget.
- Communicated with teammates and supervisors frequently to understand requirements and complete projects on time.
- Coordinated with subcontractors to work specialty areas, heating or electrical wiring work.
Customer Service Cashier
Zuni Store and Clothing
Albuquerque , NM
02.2022 - 04.2023
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Provided excellent customer service by helping customers locate items they were looking for.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Collected credit card and cash payments to complete transactions for customer orders.
- Greeted customers and responded to informational requests.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Informed customers of in-store promotions or pricing specials.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Answered phone calls to assist customers with questions and orders.
- Processed customer payments quickly and returned exact change and receipts.
- Counted and balanced cashier drawers.
- Maintained work area and kept cash drawer organized.
- Built and maintained productive relationships with employees.
- Multitasking
- Outstanding customer service
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Receptionist
Rio Apajo family practice
Los Lunas, NM
06.2021 - 02.2022
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Sorted incoming mail and directed to correct personnel each day.
- Greeted customers, answered general questions and directed to appropriate locations.
- Very helpful
- Outstanding customer service always
- Awesome team member
Education
High School Diploma -
Los Lunas High School
Los Lunas, NMSkills
- Blueprint Reading
- Multitasking and prioritization
- Performance Improvement
- Positive and professional
- New Employee Onboarding
- Cash Drawer Balancing
- Ordering And Stocking
- Opening And Closing Procedures
- Positive Attitude
- Refunds And Exchanges
- Team Leadership
- Upselling
- Drywalling
- Job Site Maintenance
- Safety-Focused
- Painting And Paperhanging
- Osha Regulations
- Heavy Lifting
Timeline
Carpenter
POULIN Designs
04.2023 - Current
Customer Service Cashier
Zuni Store and Clothing
02.2022 - 04.2023
Receptionist
Rio Apajo family practice
06.2021 - 02.2022
High School Diploma -
Los Lunas High School