A recent nursing graduate with entry-level work experience specializing in Electronic Health Records (EHR), patient relations, post-anesthesia care, and process improvement. Adept at collaborating with physicians and nursing teams to deliver high-quality patient care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Clinical Preceptorship
Memorial Health University Medical Center
01.2024 - 03.2024
Demonstrated commitment to excellence in nursing care by consistently striving for improvement and seeking feedback from colleagues, mentors, and supervisors.
Administered medications and treatments accurately, ensuring patient safety and adherence to protocols.
Facilitated smooth transitions between shifts by providing detailed handoff reports outlining essential information about each patient's condition and ongoing needs.
Provided compassionate care for patients, maintaining a supportive and comfortable environment during recovery.
Patient Representative
SouthCoast Medical Group
06.2021 - Current
Enhanced patient satisfaction by addressing concerns and providing compassionate assistance.
Developed strong rapport with patients through active listening skills, empathy, and understanding of individual needs.
Assisted patients with insurance claims, facilitating smooth transactions and proper coverage.
Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
Facilitated communication between patients, families, and medical professionals for optimal care coordination.
Maintained strict confidentiality of sensitive information in compliance with HIPAA regulations and company policy.
Implemented effective problem-solving techniques to resolve diverse patient concerns promptly.