Mackenzie McVey
Richmond,TX
Summary
Caretaker who led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust. As a baker at Crumbl Cookies, Was always ready and willing to assist fellow employees with job tasks. Handled ovens, kitchen, cashier, dressing station, and balling station. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Motivated crew team member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Babysitter
Myself
10.2019 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Reassured children when upset providing emotional support and stability.
- Taught children to organize toys, wash hands, and share by leading by example.
- Communicated with parents regarding children's progress and development, raising any issues.
- Assisted children with homework assignments and special projects across different subjects.
- Engaged with children on individual basis to build positive relationships.
- Taught children basic life skills, manners and personal hygiene.
Baker
Crumbl Cookies
04.2022 - 08.2022
- Produced consistently high-quality baked goods for customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained clean areas by washing down all utensils, wearing gloves, sanitizing tables, washing dishes, and mopping floor.
- Trained and supervised new employees on bakery operations and procedures.
- Managed customer service operations, including taking orders and resolving complaints.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Operated cash registers and processed payments accurately.
- Cleaned and maintained kitchen equipment and oven.
- Followed food safety standards when handling ingredients.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Processed customer orders and payment transactions.
Education
MBA - Human Resources Development
Texas A&M University
College Station, TX05.
High School Diploma -
Fort Bend Christian Academy
Sugar Land, TX05.2023
Skills
- Maintaining Safe Environment
- Certified in First Aid and CPR
- Engaging with Diverse Customers
- Equipment Maintenance
- Organizing Work Stations
- Guest Satisfaction
- Clear Communication
- Following Instructions
- Product Knowledge
- Willingness to Learn
- Time Management
Certification
- First Aid/CPR Certified
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Baker
Crumbl Cookies
04.2022 - 08.2022
Babysitter
Myself
10.2019 - Current
MBA - Human Resources Development
Texas A&M University
High School Diploma -
Fort Bend Christian Academy