Hi, I’m
Mackenzie Westen
Decatur,GA
Summary
Organized childcare professional adept at staying organized and managing hectic schedules. Adheres to kind and compassionate approach when dealing with discipline issues. Career history serving individual families with multiple children in both live-in and live-out scenarios.
Exceptional nanny with experience supporting daily success and health of children of varying needs and interests. Versatile and adaptable in conducting errands, cooking, changing diapers and entertaining children according to parental specifications. Reliable and supportive member of house operations, assisting family as extenuating circumstances arise.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
years of professional experience
4
Certifications
Work History
The Willow School
Toddler Teacher
07.2023 - Current
Job overview
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Allowed for ample outdoor discovery time in schedule each day.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Promoted sensory development by providing access to different textures.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Gathered materials and resources to prepare for lessons and activities.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Implemented curriculum to enhance classes with learning-focused activities.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
Self
Online Reseller
01.2018 - Current
Job overview
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
- Resolve customer disputes courteously to enhance customer satisfaction.
- Monitored and evaluated sales performance to make informed decisions and improve results.
- Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
- Developed and executed online strategies for leads, sales and pricing to generate revenue.
- Conducted market research and analyzed competitors to identify opportunities and maintain competitive edge.
- Conducted retail arbitrage to build inventory for resale via online platforms.
- Developed and executed marketing campaigns to increase online sales and customer engagement.
- Analyzed customer trends and provided insights to improve customer experience.
- Utilized analytic tools to optimize product listings and improve customer experience.
- Negotiated terms with suppliers to secure discounts and promotional opportunities.
- Established relationships with suppliers to increase online product offerings.
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
- Managed financial tracking, inventory coordination and social media marketing.
- Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts.
Multiple Families
Private Nanny
08.2017 - Current
Job overview
- Cared for children ages 6 weeks to 11 years, with most experience being with children ages 2-5 years
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Organized different types of activities to enhance physical and intellectual development.
- Encouraged children to be understanding and patient with others.
- Monitored children's play activities to verify safety.
- Taught children basic life skills, manners and personal hygiene.
- Engaged with children on individual basis to build positive relationships.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Led indoor and outdoor activities to entertain and occupy children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Promoted language development skills through reading and storytelling.
- Prepared healthy, age-appropriate snacks and meals.
- Provided developmentally appropriate activities for children.
- Built positive and nurturing environments to support child social and emotional growth.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Taught children everyday skills and language.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Established and maintained safe play environment for children.
- Organized activities that enhanced children's physical, emotional and social well-being.
- Helped children complete homework assignments and school projects.
- Identified warning signs of emotional and developmental problems in children.
- Studied and took notes from parents about food allergies to understand ingredients and requirements to keep children safe.
Multiple
Pet Sitter
08.2015 - Current
Job overview
- Refilled water bowls, prepared meals and provided companionship and playtime activities.
- Monitored training, made notes and reported back to guardian regarding progress.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Identified potential signs of aggression and anxiety in pets and took necessary steps to minimize any risks.
- Adhered to dietary restrictions and specific meal requests.
- Communicated professionally with pet owners via phone, email, and text.
- Performed other routine functions upon request such as mail and package retrieval, watering plants or trash removal.
- Completed documentation regarding animals for future reference and improved care.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Attended consultations and met with pets and pet guardians to obtain guidelines and protocol for care.
- Provided in-home feline care for multiple pet owners on regular basis.
- Provided daily updates to pet owners via email or text messages.
- Monitored cats for signs of decreased activity, illness or change in demeanor and alerted pet owner.
- Gave animals proper attention to promote secure environment in owner's absence.
- Prepared food and water following instructions from pet owners.
- Exercised animals regularly with walks and rigorous play activities.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Gave medication to pets following guidelines from owners.
- Followed pet care instructions for dietary needs and medication regimens.
- Monitored animals for behavioral problems and signs of health issues.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Bevin Carter, Nathan Hartman, Marie Matthews
Home Manager
12.2018 - 12.2022
Job overview
- Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
- Used time management and efficient cleaning methods to meet deadlines.
- Removed trash, debris and other waste materials from premises.
- Emptied trashcans and transported waste to collection areas.
- Collected soiled linens and clothing and pretreated stains.
- Monitored children's play activities to verify safety.
- Assisted with light housekeeping duties as well as running errands.
- Helped children complete homework assignments and school projects.
- Established and maintained safe play environment for children.
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
- Arranged for ongoing housekeeping to keep home areas clean, neat and properly sanitized.
Nicole Redwine
Organizer
01.2021 - 01.2022
Job overview
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Emptied trashcans and transported waste to collection areas.
- Adhered to professional house cleaning checklist.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Karen Hernaki
Certified Babysitter
08.2017 - 08.2020
Job overview
- Supervised children on playground to help develop physical and social skills.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Played games, worked on puzzles, and read books to young children.
- Established and maintained safe play environment for children.
- Reassured children when upset providing emotional support and stability.
- Identified warning signs of emotional and developmental problems in children.
- Engaged with children on individual basis to build positive relationships.
- Encouraged children to be understanding and patient with others.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Grant
Tutor, Special Needs Students
03.2020 - 06.2020
Job overview
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
- Met with parents to discuss student progress and address concerns.
- Maintained tutoring records to adjust instruction and update parents on student progress.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Offered student support through special accommodations, extra assistance, and assessments.
- Maintained positive attitude and affirmatively communicated with each student.
- Set up visual aids, equipment, and classroom displays to support student's individual learning style.
Suzanne Lee
Private Nanny
08.2017 - 05.2019
Job overview
- Organized different types of activities to enhance physical and intellectual development.
- Encouraged children to be understanding and patient with others.
- Monitored children's play activities to verify safety.
- Taught children everyday skills and language.
- Organized activities that enhanced children's physical, emotional and social well-being.
- Taught children basic life skills, manners and personal hygiene.
- Engaged with children on individual basis to build positive relationships.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Led indoor and outdoor activities to entertain and occupy children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Identified warning signs of emotional and developmental problems in children.
- Played games, worked on puzzles, and read books to young children.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Promoted language development skills through reading and storytelling.
- Prepared healthy, age-appropriate snacks and meals.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Provided developmentally appropriate activities for children.
- Built positive and nurturing environments to support child social and emotional growth.
Mike Hines
Tutor, Special Needs Student
08.2018 - 12.2018
Job overview
- Developed student confidence through positive reinforcement strategies.
- Collaborated with parents to develop appropriate tutoring lessons.
- Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided homework assistance using specific curriculum and materials.
- Created tailored lesson plans and study guides to teach and assist students in area of study.
- Met with parents to discuss student progress and address concerns.
- Supported students with helpful study habits and exam strategies.
Education
Emory UniversityAtlanta, GA
Bachelor of Arts from Psychology
05.2023
University Overview
- Zelle Miller Scholarship Recipient
- Relevant Coursework: Child Psychology
- Relevant Coursework: Seminar in Autism Spectrum Disorder; included a semester-long practicum at the Marcus Autism Center
- Relevant Coursework: Child Development
- 3.6 GPA
- Psi Chi Member (International Honor Society in Psychology)
Benjamin Franklin AcademyAtlanta, GA
High School Diploma
05.2019
Skills
- Home Management
- Household Organization
- Support Personal Needs
- Keeping Children Safe
- Maintaining Safe Environment
- Learning Skills Development
- Exercise and Outdoor Activities
- Managing Routines
- Behavior Modeling
- Behavior Modification Techniques
- Language Development
- Educational Strategies
- Emotional Development
- Child CPR
- Sanitation and Hygiene
- Emotionally Supportive
- Arts, Crafts and Games
- Parent Communication
- Child Psychology Knowledge
- Age-Appropriate Curriculum
- Safety Monitoring
- Cognitive Development
- Progress Reporting
- Classroom Management Techniques
- Curriculum Implementation
- Positive Reinforcement
- Supervising Classroom Activities
- Communicating with Parents and Teachers
Certification
Safe Sitter Certification
CPR Certification
First Aid Certification
AED Certification
Languages
English
Native or Bilingual
Spanish
Limited Working
Portuguese
Limited Working
Timeline
Toddler Teacher
The Willow School
07.2023 - Current
Organizer
Nicole Redwine
01.2021 - 01.2022
Tutor, Special Needs Students
Grant
03.2020 - 06.2020
Home Manager
Bevin Carter, Nathan Hartman, Marie Matthews
12.2018 - 12.2022
Tutor, Special Needs Student
Mike Hines
08.2018 - 12.2018
Online Reseller
Self
01.2018 - Current
Private Nanny
Multiple Families
08.2017 - Current
Certified Babysitter
Karen Hernaki
08.2017 - 08.2020
Private Nanny
Suzanne Lee
08.2017 - 05.2019
Pet Sitter
Multiple
08.2015 - Current
Emory University
Bachelor of Arts from Psychology
Benjamin Franklin Academy
High School Diploma
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