Mackenzie Marie White

● Led IT integration efforts for ten departments, ensuring smooth transition and minimal disruption to operations through the project management of multiple workstreams, trainings, communications, and data collection for Microsoft Teams

● Designed and facilitated 1-hour trainings on best practices and usage for Microsoft Teams to 300+ employees using the ADKAR model to ensure the IT integration was successful and lasting

● Developed and implemented strategic plans for senior leaders to optimize organizational structure and process in a reorganization

● Created 12-week strategic communications plan to market MS Teams with personalized resources and micro learning videos

Client: Washington Metropolitan Area Transit Authority (WMATA)

● Managed team of employees to create four instructor-led trainings and three online trainings on WMATA's new incident management procedure, the Incident Management Framework (IMF). The process also included creating a project plan, a 10-week communications plan, a collection and analysis of pre and post training data, and managing all related workstreams.

● Developed strategic initiatives to support department-wide goals and objectives with senior leadership

● Fostered leader growth through 360-degree feedback reviews, executive-level trainings, and departments-wide KPI reports

● Managed team of external contractors developing eLearning video series to accompany in-person trainings

● Facilitated meetings and workshops with SMEs and leadership to engage employees in the IMF using best practice research and recommendations to support the advancement of organizational goals ● Created internal project proposals and budgets for potential new clients

Client: Food and Drug Administration (FDA) Office of New Drug

● Constructed a training for 500+ employees on Align Teams, a program that focused on collaborative methods for assessors to evaluate drugs using the ADDIE Model, including building four one-hour trainings, training the trainers, and collecting and consolidating post-training data

● Created a full scope of strategic communications to address Align Teams process including email updates, FAQ documents, roles and responsibilities documents, and employee engagement surveys

● Worked regularly with senior leadership to assess needs, gain buy-in, and develop timely and effective deliverables

● Managed full communications workstream for Follow-On Guide Trainings including: 6-month communications schedule, emails, pre and post event surveys, and post event survey summary report

● Facilitated DiSC®Assessment, a tool used to improve teamwork and leadership skills to 40+ teams with data collection and personalized presentation for each team to increase employee engagement and teamwork

● Owned, planned, and created all learning communications for the organization including class schedules, learning updates, promotional materials and managed all company learning through Cornerstone

● Created weekly email communications on upcoming learning sessions, resources, and e-learnings

• Developed eLearning videos, micro learning videos, and materials with rapid instructional design on Solution Central with software including Camtasia, Storyline Articulate 360 suite, QuizMaker and FSPro

• Managed recruitment procedures, conducted interviews and lead new employee onboarding process