Mackenzy Mayfield
Coon Rapids,MN
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
1
1
year of professional experience
Work History
Hostess/Expo
Roadside
09.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Doordash - Uber Eats order and pick up
Education
High School Diploma -
Blaine High School
Blaine06.2026
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Detail Oriented
- Safe Food Handling
- Special requests handling
- Food Running
- Dining area maintenance
- Server Support
Timeline
Hostess/Expo
Roadside
09.2023 - Current
High School Diploma -
Blaine High School
Similar Profiles
Stephen ForbushStephen Forbush
Tow Truck Driver at R&T Emergency RoadsideTow Truck Driver at R&T Emergency Roadside
Wilbert HomecilloWilbert Homecillo
Customer Service Representative at Peak Support - RoadsideCustomer Service Representative at Peak Support - Roadside
Dwayne HollisDwayne Hollis
Customer Service Rep at AAA Roadside AssistanceCustomer Service Rep at AAA Roadside Assistance
Haley MunteanHaley Muntean
Camp Rocks Academic Instructor- 2nd Grade at ISD 279 Osseo Area SchoolsCamp Rocks Academic Instructor- 2nd Grade at ISD 279 Osseo Area Schools
Anna MichaudAnna Michaud
Lead Admissions Student Representative at Bethel UniversityLead Admissions Student Representative at Bethel University