Proven ability to resolve customer complaints effectively and enhance satisfaction. Skilled in staff training and supervision, ensuring high operational standards and team performance in a fast-paced environment.
Overview
4
4
years of professional experience
Work History
Pizza Manager
BlackJack Pizza
Pueblo, Colorado
05.2021 - 08.2025
Supervised daily operations and staff performance in fast-paced pizza restaurant.
Scanned kitchen and service areas for items that needed to be cleaned or replenished and directed staff to complete tasks.
Resolved customer complaints with effective communication and problem-solving skills.
Explained goals and expectations required of trainees.
Trained new employees to perform duties.
Handled money according to company policy.
Counted and balanced cash drawer at the beginning and end of shift.