Mackinzie Day
Lafayette,TN
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles.
Overview
10
10
years of professional experience
Work History
Owner
Macon Department Store
Lafayette, TN
12.2014 - Current
- Identified new opportunities for growth, expansion, and diversification.
- Maintained relationships with existing clients by providing superior customer service.
- Provided direction and guidance to employees.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Developed and implemented successful sales strategies to meet business goals.
Switchboard Receptionist
Macon Community Hospital
Lafayette, TN
01.2018 - 03.2022
- Greeted visitors and provided them with directions to the appropriate destination.
- Answered incoming calls, transferred calls, and took messages for staff members.
- Maintained a neat reception area by organizing supplies and ensuring that all materials were up-to-date.
- Managed multiple lines simultaneously while providing courteous service to callers.
- Updated customer contact information in the company database whenever changes occurred.
Clerk
Save A Lot
Lafayette , TN
06.2015 - 11.2017
- Processed payments, refunds, and exchanges accurately and efficiently.
- Operated cash register to process cash, check, and credit card transactions.
- Answered telephones, directed calls, and took messages.
- Organized shelves, racks, and displays to ensure merchandise was easy for customers to locate.
- Received shipments of new products, unpacked items, verified quantities against invoices, and stocked them on shelves.
Education
High School Diploma -
Macon County High School
Lafayette, TN05-2017
Skills
- Business Management
- Social media control
- Customer Relations
- Verbal and written communication
- Database entry
- Scanning and copying
- Telephone Etiquette
- Confidentiality
Timeline
Switchboard Receptionist
Macon Community Hospital
01.2018 - 03.2022
Clerk
Save A Lot
06.2015 - 11.2017
Owner
Macon Department Store
12.2014 - Current
High School Diploma -
Macon County High School
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