Summary
Overview
Work History
Education
Skills
Timeline
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Macklee Bazile

Hurst

Summary

Hard working and results-oriented professional with a proven track record at Chipotle, adept at resolving customer complaints and turning challenges into opportunities for business and personal growth. Skilled in multitasking and organization, I excel in and problem-solving, ensuring high levels of customer satisfaction and team efficiency.

Overview

7
7
years of professional experience

Work History

Service Manager

Chipotle
10.2023 - Current
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Trained and supervised team of service staff members to meet business goals.

Crew Member

Jon Smith Subs
01.2020 - 12.2020
  • Worked front counter and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Car Porter

Dyer Chevrolet
05.2020 - 09.2020
  • Picked up vehicles from and delivered vehicles to customers as directed by management.
  • Supported dealership operations through regular inventory checks, updating vehicle status, and moving cars as needed.
  • Enhanced customer satisfaction by efficiently transporting vehicles to designated areas.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.

Host/Server

TGI Fridays
01.2018 - 03.2020
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

High School Diploma -

Performanced Based Preparatory
Ft. Pierce, FL
05.2017

Skills

  • Positive attitude
  • Multitasking and organization
  • Problem-solving
  • Team collaboration and leadership
  • Trustworthy and honest
  • Reliable and responsible

Timeline

Service Manager

Chipotle
10.2023 - Current

Car Porter

Dyer Chevrolet
05.2020 - 09.2020

Crew Member

Jon Smith Subs
01.2020 - 12.2020

Host/Server

TGI Fridays
01.2018 - 03.2020

High School Diploma -

Performanced Based Preparatory

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Macklee Bazile