Ro'Darius Mack
Lumberton,United States
Summary
Experienced in helping users correct problems with computer systems, mobile devices and peripheral equipment. Knowledgeable about usability and security concerns. Comfortable working alone to successfully investigate and troubleshoot problems. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Building Inspector
UNCP
Pembroke, North Carolina
10.2023 - Current
- Conducted thorough inspections of residential and commercial buildings for compliance.
- Documented findings and prepared detailed inspection reports for stakeholders.
- Collaborated with contractors to address safety violations and ensure corrections.
- Reviewed permit applications to verify compliance with building codes.
- Provided guidance on building standards and regulations to clients and builders.
- Performed re-inspections to ensure that corrections have been made in accordance with the approved plans.
- Maintained accurate records of all inspections performed as well as any enforcement actions taken.
- Performed inspections of current construction, refurbishment, and repair projects.
- Documented findings on inspection reports and issued violation notices when necessary.
- Operated computer systems for data processing and management tasks.
- Monitored system performance and addressed any technical issues promptly.
- Documented system procedures and user guides for reference purposes.
- Performed data entry tasks, including updating customer information in databases.
- Answered telephones, directed calls, and took messages.
Environmental Service Technician
UNCP
Pembroke, NC
02.2019 - Current
- Assisted with fieldwork such as permitting, inspections, groundwater sampling and soil sampling.
- Demonstrated proper use of PPE and understood procedures necessary to minimize exposure to chemicals while performing daily tasks.
- Installed irrigation systems and tested components to demonstrate proper functionality.
- Installed and programmed clocks, timers and rain sensors to maintain proper irrigation levels and reduce water waste. parts.
- Supervised and guided repair and installation projects in collaboration with management.
- Checked work of other technicians and tactfully pointed out issues requiring resolution.
- Verified proper installation of irrigation systems for residential and commercial customers.
- Repaired and maintained valves on diverse irrigation system models.
- Operated portable pipes and ditch systems to irrigate soil.
Group Home Counselor
Life Opportunities
Red Springs, NC
07.2017 - 09.2019
- Established and maintained positive relationships with residents, physicians, hospital staff, patients and families.
- Established long and short-term goals for therapeutic services to encourage patient progress.
- Documented and filed patient health reports and charts.
- Managed load of multiple cases on consistent basis.
- Collaborated with various healthcare professionals to plan rehabilitation programs.
- Helped individuals address disabilities and put together career plans.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Planned and completed group projects, working smoothly with others.
- Maintained updated knowledge through continuing education and advanced training.
Office Assistant
Peterkin law firm
Red Springs, NC
09.2016 - 05.2018
- Answered phone calls and welcomed visitors to office.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Maintained business records by updating customer information.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
- Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
- Collected and coded various documents to prepare for filing, storage and processing.
- Conducted office inventory checks and requested restock of supplies.
- Dispersed incoming mail to correct recipients throughout office.
- Monitored calendars and scheduled appointments based on availability and established load limits.
- Answered telephones, directed calls and took messages.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Copied, sorted and filed records of office activities and business transactions.
- Reviewed files, records and other documents to obtain information or respond to requests.
Education
Associate of Arts - Theology
North Carolina Theological Seminary
Clinton, NC05.2022
High School Diploma -
Red Springs High School
Red Springs, NC06.2016
Associate of Arts - Information Technology
Robeson Community College
Lumberton, NCBachelor of Science - Cyber Security
Uncp
Pembroke, NCSkills
- [Fixture] Cleaning
- Data Collection and Analysis
- Site Inspection
- Identifying Environmental Concerns
- Computer Skills
- People Skills
- Conflict Resolution
- Problem Resolution
- Basic Math
- Data Management
- Good Work Ethic
- Critical Thinking
- Planning & Organizing
- Team Building
- Active Listening
- Microsoft Office
- Relationship Building
- Customer Service
- Friendly, Positive Attitude
- Reliable & Trustworthy
- Organizational Skills
Timeline
Building Inspector
UNCP
10.2023 - Current
Environmental Service Technician
UNCP
02.2019 - Current
Group Home Counselor
Life Opportunities
07.2017 - 09.2019
Office Assistant
Peterkin law firm
09.2016 - 05.2018
Associate of Arts - Theology
North Carolina Theological Seminary
High School Diploma -
Red Springs High School
Associate of Arts - Information Technology
Robeson Community College
Bachelor of Science - Cyber Security
Uncp