Maclayne Inkley
New York
Summary
Dynamic professional with a strong background in customer service and theatrical production coordination. At Centerpoint Legacy Theatre, I ensured seamless technical operations while enhancing audience experiences. Recognized for my attention to detail and friendly demeanor, I excel in creating engaging environments and managing stage cues effectively.
Overview
4
4
years of professional experience
Work History
Drink Maker
Fiiz Drinks
01.2022 - 10.2024
- Shift lead
- Top priority: make customer experience positive
- Managed cash transactions accurately while maintaining responsibility for the register''s contents throughout shifts.
- Ensured a safe working environment by adhering to proper food handling procedures, sanitation guidelines, and workplace safety protocols.
- Received positive feedback from customers for attentiveness, drink-making skills, and friendly demeanor.
Summer Camp Teacher
Centerpoint Legacy Theatre
06.2024 - 09.2024
- Collaborated with fellow teachers to develop interdisciplinary lesson plans, promoting a well-rounded educational experience for campers.
- Implemented creative arts and crafts projects, encouraging self-expression among camp attendees while also reinforcing core academic concepts.
- Provided support for campers with diverse needs, ensuring an inclusive and accessible learning environment for all participants.
- Increased camper retention rate by delivering memorable lessons tailored to the interests of each individual child.
Technical Assistant
Centerpoint Legacy Theatre
04.2021 - 06.2023
- Ran technical cues for theatrical productions
- Quickly fixed any problems that occurred during the show while keeping the audience informed and safe.
- Pay close attention to show to make sure every cue is exactly on time.
- Fix microphones and program them to the correct frequency.
- Interact with cast and inform them of what to expect during technical rehearsals.
Concessions Worker
Centerpoint Legacy Theatre
07.2021 - 04.2023
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
Education
Bachelor of Arts - Musical Theater
American Musical And Dramatic Academy
New York, NY06-2027
Skills
- Theatrical Production Coordination
- Stage management
- Customer service
- Child care
- Collaboration skills
- Speed and efficiency
- Cleanliness and sanitation
- Order accuracy
- Team player attitude
Timeline
Summer Camp Teacher
Centerpoint Legacy Theatre
06.2024 - 09.2024
Drink Maker
Fiiz Drinks
01.2022 - 10.2024
Concessions Worker
Centerpoint Legacy Theatre
07.2021 - 04.2023
Technical Assistant
Centerpoint Legacy Theatre
04.2021 - 06.2023
Bachelor of Arts - Musical Theater
American Musical And Dramatic Academy
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