Macouy Barker
West Point
Summary
Dynamic and safety-focused professional with extensive experience at Lagoon Corporation, excelling in ride operations and safety management. Proven ability to enforce policies and conduct equipment inspections, ensuring guest safety and satisfaction. Skilled in team training and incident investigation.
Overview
6
6
years of professional experience
Work History
Rides Supervisor
Lagoon Corporation
04.2022 - Current
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
- Trained new ride operators on safety procedures and ride operations.
- Operated variety of amusement park rides and monitored passenger safety and comfort.
- Demonstrated proper use of safety harnesses and other safety equipment.
- Fostered communication between ride operators and other amusement park personnel to support operations.
- Conducted daily inspections of amusement park rides to verify functionality and safety.
- Inspected and maintained amusement park ride equipment in accordance with safety regulations.
Shelf Stocker
Five Below
11.2023 - 01.2024
- Unloaded arriving product stock and moved to store display areas.
- Checked and pulled defective or expired products from shelves.
- Answered customer questions and provided detailed product information.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- Greeted customers and directed to requested products.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Kept work areas neat, clean and free from debris.
Construction Worker
Triotech
11.2022 - 01.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Gathered and disposed of worksite debris to remove safety hazards.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Operated power equipment to move materials and promote job efficiency.
- Followed instructions and safety protocols while operating machinery and equipment.
- Loaded and unloaded materials and equipment onto and off construction sites.
Ride Operator
Lagoon Corporation
06.2020 - 04.2022
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Monitored passengers and ride operations and enforced safety regulations.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Delivered information and details of interest about facility to visitors.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Built and established positive relationships with patrons, team members and supervisors.
- Assisted customers in entering and exiting rides, providing balance support and general directions.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
Attractions Attendant
The Rush Funplex
11.2021 - 02.2022
- Operated rides and attractions according to written guidelines to reduce injuries.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
- Demonstrated proper use of safety harnesses and other safety equipment.
- Monitored passengers and ride operations and enforced safety regulations.
Education
High School Diploma -
Layton High School
Layton, UT06-2019
Skills
- Crowd control
- Scheduling coordination
- Policy enforcement
- Equipment inspection
- Incident investigation
- Safety management
- Operation and control
- Ride set up
- Emergency evacuation procedures
- Ride operations
- Safety reporting
- Policy compliance
- Code inspections
- Customer service
- Safety procedures
- Ticket collection
- Team Training
- Emergency procedures
- Safety monitoring
Accomplishments
Followed set guidelines during the COVID-19 pandemic, verifying all guests wore masks when necessary and complied with seating procedures.
Assisted in the interior construction of Lagoon's PRIMORDIAL attraction.
During the 2025 season, a guest attempted to jump out of a carrier on Lagoon's Sky Ride, I assisted Farmington Police and EMTs with crowd control by assuring guests moved out of the way of a Fire Engine which was brought in to extract the guest safely from their carrier.
Languages
English
Full Professional
Interests
- Digital Art and Animation
- Video Gaming
- 3D Printing
- Virtual Reality
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Driving / Cruising
- Vehicle modification
- Cosplay
Timeline
Shelf Stocker
Five Below
11.2023 - 01.2024
Construction Worker
Triotech
11.2022 - 01.2023
Rides Supervisor
Lagoon Corporation
04.2022 - Current
Attractions Attendant
The Rush Funplex
11.2021 - 02.2022
Ride Operator
Lagoon Corporation
06.2020 - 04.2022
High School Diploma -
Layton High School