Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Macrae Perry

Sartell,MN

Summary

Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.

Overview

8
8
years of professional experience

Work History

Patient Access Float

CentraCare
St. Cloud, MN
04.2024 - Current
  • Greeted patients upon arrival and directed them to the appropriate area.
  • Provided customer service by answering patient questions and addressing concerns.
  • Verified insurance information, collected payments, and scheduled appointments.
  • Assisted with the completion of medical forms and records.
  • Answered incoming calls in a professional manner.
  • Processed referrals from primary care physicians to specialists for further treatment or evaluation.
  • Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
  • Adhered to HIPAA regulations when handling confidential patient information.

Server

House Of Pizza
Sartell, MN
04.2021 - 03.2024
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Followed health safety guidelines when preparing and serving food products.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Groundskeeper

Sartell School District
Sartell, MN
05.2019 - 08.2021
  • Applied fertilizers and pesticides according to regulations;.
  • Operated mowers, tractors and other equipment in a safe manner;.
  • Repaired irrigation systems including valves, sprinklers and pipes;.
  • Assisted with landscaping projects such as laying sod or planting trees;.
  • Fabricated benches for seating areas within the grounds area;.
  • Transported mulch, soil and sand using shovel and rake.
  • Assisted with the setup and breakdown of outdoor events, ensuring grounds were prepared and restored.
  • Assisted in the design and implementation of new landscape projects.

Sales Associate

Fitzharris Ski
St. Cloud, MN
01.2017 - 05.2019
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Built relationships with customers to encourage repeat business.
  • Conducted inventories on a regular basis to track stock levels.
  • Demonstrated product features and benefits for customers' needs.
  • Developed promotional strategies to increase sales volume.
  • Suggested ideas for improving store operations and increasing profits.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Helped customers find specific products, answered questions, and offered product advice.

Education

High School Diploma -

Sartell Senior High School
Sartell, MN
05-2019

Some College (No Degree) - Finance

Montana State University - Bozeman
Bozeman, MT

Skills

  • Patient Registration
  • Insurance Verification
  • Microsoft Office
  • Strong Organization
  • Follow-up skills
  • Appointment Scheduling
  • Medical Billing
  • Customer Service
  • Problem-Solving
  • Payment Processing
  • Insurance Billing

References

References available upon request.

Timeline

Patient Access Float

CentraCare
04.2024 - Current

Server

House Of Pizza
04.2021 - 03.2024

Groundskeeper

Sartell School District
05.2019 - 08.2021

Sales Associate

Fitzharris Ski
01.2017 - 05.2019

High School Diploma -

Sartell Senior High School

Some College (No Degree) - Finance

Montana State University - Bozeman

Similar Profiles

CREATE PROFILE
Macrae Perry