Macree Ceasar

• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Managed the whole Restaurant. In Charge of hiring and firing employees. Handled all orders coming in and out. I also did payroll at times. Handled and Meditated employee issues.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.

• Mentored new hires, resulting in stronger staff development and increased productivity.
• Provided ongoing support for certified individuals, offering guidance as they navigated new challenges in their professional roles.
• Developed innovative training materials, resulting in higher levels of trainee satisfaction.
• Consistently received high ratings on trainer evaluations, reflecting a strong commitment to excellence in education and professional development.
• Increased trainee performance by implementing practical, hands-on activities during training sessions.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.

• Managed high call volumes while providing exceptional customer support and maintaining professional composure.
• Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
• Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
• Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Managed the whole Restaurant. In Charge of hiring and firing employees. Handled all orders coming in and out. I also did payroll at times. Handled and Meditated employee issues.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

• Kept inventory well-stocked through accurate tracking of materials used, reducing shortages and delays.
• Stayed up-to-date on industry trends and best practices in order to continuously refine personal skills and contribute more effectively as a team member.
• Worked closely with quality control team members to address any issues or discrepancies, ensuring products met customer requirements and expectations.
• Resolved issues quickly with effective problem-solving skills, minimizing downtime in the production process.
• Contributed to positive workplace culture by actively participating in team-building activities and promoting collaboration among colleagues.

• Managed a high volume of calls daily while maintaining professionalism and efficiency.
• Answered calls, took messages, and transferred calls to correct individuals.
• Completed daily cold calling and outreach to build sales pipeline.
• Generated new leads through targeted cold calling efforts, expanding the company''s client base.

• Improved client satisfaction with timely, accurate, and comprehensive tax reviews.
• Minimized errors in tax returns by diligently checking calculations and cross-referencing financial documents.
• Continuously sought opportunities for professional development, attending workshops and seminars to stay current in the field of tax preparation and review.
• Maintained strict confidentiality of sensitive client information, adhering to ethical guidelines at all times.
• Served as a trusted advisor, offering recommendations on best practices for managing personal taxes going forward based on each individual''s unique circumstances.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.