Summary
Overview
Work History
Education
References
Work Preference
Timeline
Generic

Macrina Garza

Pasadena,TX

Summary

As a customer service representative, I am seeking a challenging yet rewarding role where I can use my 5 years of experience providing rapid, adaptive, accurate, and empathetic support to a wide range of customers.

Overview

8
8
years of professional experience

Work History

Paralegal Receptionist

12.2022 - 11.2023
  • Citizen Law firm
  • Answered incoming calls
  • Advised customers
  • Processed Bonds
  • Created intakes

Seasonal scanner

05.2019 - 03.2022
  • Amazon
  • Scanned packages
  • Set up routes for drivers
  • Reset warehouse

Shipping and receiving clerk • Palmer

05.2016 - 11.2018
  • Answered calls and routed calls
  • Directed inbound and out bound drivers
  • Determined method of shipment
  • Prepared Bill of Ladings
  • Schedule appointments via email or phone call
  • Responsibilities consisted of listening to customers’ concerns and handling complaints and returns
  • Giving detailed explanations of services or products
  • Working with a sales team to create better methods to address customer complaints
  • Reviewing customer accounts and transactions while resolving issues.

Education

Diploma - undefined

North Hills High school

References

References Available upon request.

Work Preference

Work Type

Full Time

Location Preference

RemoteOn-Site

Important To Me

401k matchPaid time offCompany CulturePaid sick leaveHealthcare benefitsWork from home option

Timeline

Paralegal Receptionist

12.2022 - 11.2023

Seasonal scanner

05.2019 - 03.2022

Shipping and receiving clerk • Palmer

05.2016 - 11.2018

Diploma - undefined

North Hills High school

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Macrina Garza