Macy Richardson
Summary
Proven reliability and strong work ethic demonstrated through managing multiple childcare and food service roles, notably with Julie Hickman. Excelled in creating safe, engaging environments for children, enhancing customer satisfaction by swiftly resolving complaints, and leading teams under pressure. Skilled in activity planning and conflict resolution, driving positive outcomes in fast-paced settings. Punctual and loving Babysitter offering experience caring for children of all ages. Comfortable supervising special needs children and preschool ages. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Family Babysitter
Julie Hickman
Unicoi, TN
09.2017 - 08.2024
- Prepared healthy, age-appropriate snacks and meals.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Promoted good behavior by using positive reinforcement techniques, such as praise and rewards.
- Utilized time-management skills to balance childcare responsibilities alongside light housekeeping duties as needed.
- Assisted children with homework assignments and special projects across different subjects.
- Assisted older kids with homework, school projects and chores.
- Maintained open communication lines with parents regarding their child''s progress, needs, and concerns.
- Took children to extra-curricular activities and on outings to approved locations.
- Organized transportation needs for school pick-ups/drop-offs or other necessary trips.
- Taught children basic life skills, manners and personal hygiene.
- Encouraged children to be understanding and patient with others.
- Transported children to and from activities using personal or family vehicle.
- Coordinated playdates and outings to meet children's physical and social needs.
- Transported children to and from school, medical appointments and extra-curricular activities.
Family Babysitter
Alisha Brant
Jonesborough, TN
03.2024 - 04.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Promoted good behavior by using positive reinforcement techniques, such as praise and rewards.
- Led indoor and outdoor activities to entertain and occupy children.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Handled emergencies calmly and efficiently while following established safety protocols provided by the parents.
- Assisted with bedtime routines, ensuring a consistent schedule for optimal rest and development.
- Collaborated effectively with parents on discipline strategies to maintain consistency across home environments.
- Assisted with light housekeeping duties as well as running errands.
- Identified warning signs of emotional and developmental problems in children.
Server
Roadside
Unicoi, TN
02.2021 - 11.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Food and Beverage Attendant
Dunkin' Donuts
03.2022 - 08.2022
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Assisted in training new team members, sharing knowledge and best practices to maintain high standards of service across the board.
- Coordinated with kitchen staff for timely order delivery, providing a seamless dining experience for guests from start to finish.
- Greeted customers and provided menus upon arrival to dining room.
- Set up advertising signs and displays on shelves, counters and tables.
Education
High School Diploma -
Unicoi County High School
Erwin, TNAssociate of Early Childhood Education - Early Childhood Education
Northeast State Community College
Blountville, TN05.2026
Skills
- Following Directions
- Reliability
- Maintaining safe environment
- Dependability
- Infant care experience
- Licensed driver
- Activity Planning
- Toddler engagement
- Emotional Support
- Managing routines
- Educational Activities
- Strong Work Ethic
- Age Verification
- Ability to Lift 30 Pounds
- Conflict and Complaint Resolution
- Relationship Building
- Cool Under Pressure
- Team Leadership
Timeline
Family Babysitter
Alisha Brant
03.2024 - 04.2024
Food and Beverage Attendant
Dunkin' Donuts
03.2022 - 08.2022
Server
Roadside
02.2021 - 11.2022
Family Babysitter
Julie Hickman
09.2017 - 08.2024
High School Diploma -
Unicoi County High School
Associate of Early Childhood Education - Early Childhood Education
Northeast State Community College