Macy Bettis
Belleville,IL
Summary
Dedicated and compassionate Registered Nurse (RN) with career history in direct patient care.. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Compassionate Charge Nurse that offers 1 year of patient care and advocacy within Step-down units. Highly skilled in charting, managing patient intake and discharges and monitoring care plans. Well-versed in promoting policies and protocols to achieve core measures. Demonstrated success in cultivating strong patient rapport to drive outcome goals.
Overview
3
3
years of professional experience
Work History
Registered Nurse
Mercy Hospital St. Louis
06.2022 - Current
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Provided exceptional care to high-acute patients needing complex care.
- Oversaw both step-down units on night shift while being charge nurse.
Bank Teller
Warren Boynton State Bank
10.2021 - 03.2022
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
Waitress
Grafton Oyster Bar
09.2020 - 05.2021
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
Education
Bachelor of Science in Nursing - Nursing
Southern Illinois University Edwardsville
Edwardsville, IL03.2024
Associate of Applied Science - Nursing
Lewis And Clark Community College
Godfrey, IL05.2022
High School Diploma -
Greenfield High School
Greenfield IL05.2019
Skills
- Blood Draw and Sample Collection
- Staff Supervision
- IV Drug Therapy Management
- Patient Assessments
- Patient Education
- Patient Monitoring
- Strong Clinical Judgment
- Patient and Family Advocacy
Accomplishments
Rewarded two Daisy nominations from previous patients stating their care was excellent.
Timeline
Registered Nurse
Mercy Hospital St. Louis
06.2022 - Current
Bank Teller
Warren Boynton State Bank
10.2021 - 03.2022
Waitress
Grafton Oyster Bar
09.2020 - 05.2021
Bachelor of Science in Nursing - Nursing
Southern Illinois University Edwardsville
Associate of Applied Science - Nursing
Lewis And Clark Community College
High School Diploma -
Greenfield High School
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