Macy Boone
Huntsville
Summary
Experienced HR Assistant with a strong background in office administration. Adept at providing exceptional customer service, performing accurate data entry, and efficiently managing files. Demonstrated expertise in reviewing policies and recommending actionable improvements that align with industry best practices. Committed to contributing wherever needed, exhibiting a strong work ethic, and displaying a willingness and eagerness to learn new skills and concepts.
Overview
11
11
years of professional experience
Work History
Human Resources Assistant/ Business Office Manager
Cornerstone Specialty Hospital
01.2024 - Current
- Administered company-wide compensation and benefit plans
- Conducted employee onboarding and helped organize over 1K hours of training and development initiatives and processed over 100+ new Employees
- Worked with team members 1 to 1 and in small groups to enhance performance and employee satisfaction
- Collaborated with leadership on recruitment strategies, development plans, performance management, and employee engagement to improve retention rates
- Provided guidance on employee relations and matters of corrective action that reduced turnover rates
- Managed company organizational structure, responsibilities, and staffing levels, creating strong hierarchy channels
- Handled the Clinical Scheduling of Staff for Med-Surg and ICU from House Supervisor to CNA positions
- Scheduled interviews for candidates across different roles
- Managed and administered 100% of pre-employment assessments to prospective candidates
- Assisted with new employee onboarding, and ensured all pre-employment forms were completed within 72 hours
- Collected feedback after final round interviews, and put together comprehensive compensation packages for prospective hires
- Maintained training and compliance in assigned departments
- Resolved Vendor & Physician discrepancies
- Monitored and Approved PTO based on department coverage
- Communicated with providers and staff about individual and group billing issues
- Billed using CPT codes daily and EOM Closing
- Handled HR and Billing with the help of MEDI-Tech, Kronos/UKG and SAP
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Completed payroll processing to ensure timely delivery of paychecks to all employees.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Credentialing Coordinator/ Business Office Manager/ Materials Manager
Cornerstone Healthcare Group
10.2021 - 01.2024
- I'm a supervisor over 3 employees, in which handle admissions and central supply
- I organize, maintain, and verify all aspects of the process, and maintain current files on practitioners
- I track the expiration of certifications to maintain up-to-date files, and assist health plan providers and customers with phone inquiries
- While assure my Credentialing Committee, MEC and Governing board meetings go on without any issues
- Along with a second role; Managing the day-to-day administrative tasks required to keep a business office running smoothly
- Responsible for paperwork, processing invoices, maintaining databases, collecting expense data, recruiting and training employees, and stocking office with supplies
- One of my other many roles is an Patient Advocate/Lead Ambassador
- I ensure every patient is taken care of and feel comfortable voicing there complaints and or their compliments on staff members and the care they receive while being a patient here at our facility
- Business Office Manager assuring our MDs Check Request are processed and paid
- Working very closely with our accounts payable team
- I also handle our Petty Cash for the hospital and disperse as needed
- Materials Manager Role Directs production and inventory control, shipping and receiving, and materials storage
- Directs production planning and scheduling based on sales forecasts
- Maintains inventory levels to ensure deliveries occur within customer timelines
- Maintains and ensures accuracy of the perpetual inventory system
- Ensures our CPPD is accurate and our department is in budget
- Assist Our HIM Department with filing and organizing our facilities paper charts
Central Supply Technician
Cornerstone Healthcare Group
11.2019 - 10.2021
- I ordered supplies from designated vendors
- Receive supply shipments and routes packing slips to appropriate department heads
- Maintain an organized and kept a neat storage area
- Maintained accurate inventory records
- I also worked closely with our BioMed team to ensure equipment is properly taken care of and our PMs are completed
- I received a job promotion and kept the head role of Materials Manager
CNA/ Unit Secretary
Cornerstone Healthcare Group
02.2018 - 11.2019
- Care for patients, assist residents with daily activities
- Log Q4 vitals, AC/HS glucose
- ICU experience, Work with patients who are on vents and have tracheas
- Also crossed trained for Unit Secretary/ Tele Monitor
- Read and interpret doctors orders, handle lab orders ..blood work and cultures, Admit & Discharge patients
- File doctors orders, progress notes, any images
CNA - Certified Nursing Assistant
UTMB
01.2014 - 06.2016
- Care for patients 25-30 each shift
- Assist or total help with daily activities such as bathing, eating and personal care
Education
High School Diploma -
Huntsville High School
Huntsville, TX05-2010
Skills
- Maintaining files
- Scheduling
- Human resources administration
- Staff education and training
- Training facilitation
- Mail handling
- Monitoring
- Administrative assistance
- Personnel records maintenance
- Personnel records management
- Employee Relations
- Compensation/payroll
Timeline
Human Resources Assistant/ Business Office Manager
Cornerstone Specialty Hospital
01.2024 - Current
Credentialing Coordinator/ Business Office Manager/ Materials Manager
Cornerstone Healthcare Group
10.2021 - 01.2024
Central Supply Technician
Cornerstone Healthcare Group
11.2019 - 10.2021
CNA/ Unit Secretary
Cornerstone Healthcare Group
02.2018 - 11.2019
CNA - Certified Nursing Assistant
UTMB
01.2014 - 06.2016
High School Diploma -
Huntsville High School
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