Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Macy Carder

813 Midwest City,OK

Summary

Dynamic and adaptable professional with a proven track record at Thunder Express Stop, enhancing customer satisfaction and streamlining operations. Excelled in sales expertise and multitasking abilities, boosting store revenue through strategic upselling. Known for exceptional time management and fostering strong customer relationships, ensuring repeat business and high satisfaction scores.

Professional and experienced sales professional prepared for this role. Strong focus on team collaboration and achieving results. Known for flexibility, reliability, and effective communication. Skills include customer service, inventory management, and sales techniques. Employers value problem-solving abilities and positive attitude.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sales Assistant, Cashier, Cook

Thunder Express Stop
03.2023 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store systems.
  • Fostered culture of teamwork and communication within kitchen, leading to improved efficiency.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Executed visual merchandising strategies to attract customers and drive sales.
  • Optimized use of kitchen equipment to speed up cooking times without compromising food quality.
  • Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
  • Boosted store revenue through upselling and cross-selling techniques.
  • Managed inventory levels to minimize stockouts and overstock situations, ensuring optimal product availability.
  • Implemented customer feedback system to identify and address areas for improvement.
  • Provided exceptional customer service, ensuring repeat business through personalized shopping experiences.
  • Updated product displays regularly, keeping store appearance fresh and appealing.
  • Fostered positive shopping environment, leading to high customer satisfaction scores.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Greeted customers entering store and responded promptly to customer needs.
  • Streamlined food preparation process, increasing kitchen productivity.
  • Maintained food safety and sanitation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Prepared and served various food items in fast-paced environment.

Babysitter

Self Employed Services
05.2015 - 09.2018
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
  • Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
  • Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
  • Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
  • Administered medications by following strict instructions from parents.
  • Maintained open communication with parents about daily activities, behaviors, and concerns.
  • Supported educational development by assisting with homework and school projects.
  • Improved children's bedtime routines with consistent schedules and calming activities.
  • Facilitated creative play and crafts to stimulate imagination and fine motor skills.
  • Coordinated outdoor activities to promote physical health and exploration.
  • Implemented reward system for chores and homework, motivating positive behavior.
  • Provided first aid and care during emergencies, ensuring child safety at all times.
  • Negotiated conflict between children, teaching resolution skills and empathy.
  • Adapted activities to meet varying needs and interests of children under care.
  • Supervised children on playground to help develop physical and social skills.
  • Regularly traveled with family to help with activities and childcare.

Education

Associate in Early Childhood Development - Pre-Education

Rose State College
Oklahoma City, OK
07-2025

Skills

  • Stock management
  • Sales expertise
  • Processing payments
  • Point of sale operation
  • Opening and closing procedures
  • Returns and exchanges
  • Hospitality and accommodation
  • Multitasking Abilities
  • Store operations
  • Time management abilities
  • Adaptability
  • Telephone Etiquette

Certification

  • Food Handler Certificate, Learn2Serve, received 11/12/2024, expires 11/12/2027


Timeline

Sales Assistant, Cashier, Cook

Thunder Express Stop
03.2023 - Current

Babysitter

Self Employed Services
05.2015 - 09.2018

Associate in Early Childhood Development - Pre-Education

Rose State College

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Macy Carder