Macy Clark
Holmen
Summary
Dedicated professional with experience at McDonald's, excelling in training and customer service. Proven ability to enhance team performance through effective communication and problem-solving. Skilled in cleaning and sanitizing, ensuring high standards of hygiene. Recognized for reliability and punctuality, contributing to a positive work environment and increased customer satisfaction.
Overview
6
6
years of professional experience
Work History
Cleaner
Jmb Cleanair Solutions
08.2025 - Current
- Performed routine cleaning tasks to maintain cleanliness and hygiene standards in various environments.
- Utilized cleaning chemicals and equipment safely, following established protocols and guidelines.
- Assisted in inventory management of cleaning supplies, ensuring stock levels met operational needs.
- Collaborated with team members to enhance efficiency and effectiveness of cleaning operations.
- Conducted thorough inspections to identify areas needing additional attention or maintenance.
- Developed checklists to streamline daily tasks and improve overall workflow efficiency in cleaning processes.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Organized and used industrial cleaning products following strict safety procedures.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
Line Worker
Kwik Trip
02.2024 - 07.2024
- Operated machinery for product assembly, ensuring adherence to safety protocols.
- Assisted in quality control processes, identifying defects and maintaining standards.
- Collaborated with team members to streamline workflow and increase efficiency.
- Packaged products accurately for distribution, following established procedures.
- Maintained cleanliness of work area, promoting a safe and organized environment.
- Participated in training sessions, quickly adapting to new tasks and responsibilities.
- Executed daily tasks consistently, contributing to overall team performance and productivity.
- Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
- Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
- Used equipment properly to avoid workplace hazards or injuries.
Crew Trainer
McDonald's
07.2019 - 11.2022
- Trained crew members on operational procedures and customer service standards.
- Monitored performance to ensure adherence to quality and safety protocols.
- Developed training materials to enhance staff understanding of menu items and promotions.
- Provided real-time feedback to team members during peak service times.
- Assisted in onboarding new employees, fostering a collaborative work environment.
- Implemented best practices for efficient workflow during high-volume periods.
- Conducted regular assessments of team performance, identifying areas for improvement.
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
Education
High School Diploma -
Onalaska Highschool
Onalaska, WI01.2025
Skills
- Cleaning and sanitizing
- Sweeping and mopping
- Housekeeping
- Customer service
- Time management
- Team collaboration
- Reliability and punctuality
- Problem-solving
- Interior and exterior cleaning
- Attention to detail
- Chemical handling
- Professional appearance
- Complex Problem-solving
- Confidentiality awareness
- Hazardous material handling
- Conflict resolution
- Multitasking and organization
- Verbal and written communication
- Basic maintenance
- Schedule flexibility
- Multitasking
- Teamwork and collaboration
- Adaptable and flexible
- Communication and interpersonal skills
Timeline
Cleaner
Jmb Cleanair Solutions
08.2025 - Current
Line Worker
Kwik Trip
02.2024 - 07.2024
Crew Trainer
McDonald's
07.2019 - 11.2022
High School Diploma -
Onalaska Highschool