Macy Combs
Bainbridge
Summary
Detail-oriented healthcare revenue cycle professional with 10+ years of experience in hospital billing, cash posting, account reconciliation, and revenue integrity. Proven ability to analyze accounts for accuracy, resolve payer denials, and ensure compliance with HIPAA regulations while delivering excellent customer service.
Overview
11
11
years of professional experience
Work History
Revenue Integrity Analyst
Memorial Hospital & Manor
10.2022 - Current
- Review and analyze patient accounts for billing accuracy prior to submission
- Audit charges and account notes to ensure compliance with billing and payer requirements
- Identify and correct discrepancies to reduce billing errors and denials
- Collaborate with billing and clinical teams to resolve account issues efficiently
- Provide high-quality customer service while maintaining patient confidentiality
- Utilize Microsoft Teams, Outlook, Excel, Access, Word, and PowerPoint for daily operations
Cash Posting Specialist
Memorial Hospital & Manor
05.2015 - 10.2022
- Process and post insurance and patient payments accurately and timely
- Reconcile accounts and general ledger balances
- Work insurance denials and communicate with payers to resolve discrepancies
- Coordinate with Accounts Payable and other departments as needed
- Maintain compliance with HIPAA and hospital policies
- Deliver consistent customer service to patients and internal stakeholders
Education
High School Diploma -
Pelham High School
Associate’s Degree - Medical Administrative Technology
Ultimate Medical Academy
05.2016
Skills
- Revenue Cycle Management
- Medical Billing & Coding Support
- Accounts Receivable & Payable
- Account Reconciliation
- General Ledger Accounting
- Insurance Verification & Denial Resolution
- Financial Analysis
- Data Entry & Accuracy Audits
- HIPAA Compliance
- Medical Terminology
- Customer Service
- Microsoft Excel, Word, Outlook, Access, PowerPoint
- Problem Solving & Attention to Detail
- Hospital & Medical Office Operations
Timeline
Revenue Integrity Analyst
Memorial Hospital & Manor
10.2022 - Current
Cash Posting Specialist
Memorial Hospital & Manor
05.2015 - 10.2022
Associate’s Degree - Medical Administrative Technology
Ultimate Medical Academy
High School Diploma -
Pelham High School