Summary
Overview
Work History
Education
Skills
Affiliations
Volunteering
Timeline
Generic

Macy Ellis

Lincoln,CA

Summary

Dynamic individual with a proven track record in guest engagement and sales enhancement, notably at TopGolf. Skilled in marketing strategies and elevating customer experiences. Demonstrated ability to boost sales volume through innovative promotional tactics. Upbeat, reliable team player with a strong work ethic. Special interest in the fashion/business industry and a love for creativity and personal style.

Overview

3
3
years of professional experience

Work History

Guest Services Associate

TopGolf
Roseville, CA
07.2023 - 08.2024
  • Resolved guest complaints in a timely and efficient manner.
  • Assisted with training new Guest Services Associates on proper procedures.
  • Invited guests to join loyalty programs and special promotions to stay connected.
  • Scanned items and checked pricing on cash register for accuracy.
  • Developed promotional strategies to increase sales volume.

Medical Assistant

Lincoln Urgent Care
Lincoln, CA
01.2022 - 06.2023
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Provided assistance to medical staff in performing minor surgical procedures.

Barista

Little Bear Tree Farm
Alta, CA
11.2021 - 12.2022
  • Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
  • Prepared and served hot or cold beverages.
  • Collected payments and provided accurate change.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.

Education

High School Diploma -

Del Oro High School
Loomis, CA
06-2024

Skills

  • Guest engagement and assistance
  • Professional appearance
  • First aid training
  • Marketing strategies
  • Sales experience

Affiliations

  • Aspiring fashion designer
  • Dancer
  • Self imployed animal rescue

Volunteering

  • Amazonas, animal rehabilitation center, Peruvian Amazon
  • Sailboat Adventure, chef on a sailboat, San Blas, Panama
  • Camp Takanneko, children's camp counselor, San Luis Obispo, California
  • NCL, National Womans Charity League

Timeline

Guest Services Associate

TopGolf
07.2023 - 08.2024

Medical Assistant

Lincoln Urgent Care
01.2022 - 06.2023

Barista

Little Bear Tree Farm
11.2021 - 12.2022

High School Diploma -

Del Oro High School

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Macy Ellis