Macy Gould
Lincoln,NE
Summary
Enthusiastic Student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average communication, problem-solving skills, and leadership to a new team!
Overview
7
7
years of professional experience
1
1
Certification
Work History
Child & Family Specialist Intern
Nebraska Department of Health & Human Services
Lincoln, NE
08.2024 - 12.2024
- Accompanied caseworkers during home visits or court hearings when appropriate.
- Provided guidance and information on legal, financial, and social resources.
Front Desk Receptionist
Fun-Plex Waterpark & Rides
Omaha, NE
06.2024 - 09.2024
- Greeted customers, answered general questions and directed to appropriate locations.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Victim Assistance Intern
Lincoln Police Department
Lincoln, NE
01.2024 - 05.2024
- Provided assistance to victims of crimes or accidents by helping them obtain the proper care and resources.
- Assisted clients in completing applications for protective orders or restraining orders.
Waterpark Supervisor
Fun-Plex Waterpark & Rides
Omaha, NE
06.2022 - 09.2023
- Facilitated communication between lifeguard team and facility management to address concerns and improve operations.
- Supervised a team of lifeguards, led comprehensive first aid and CPR training, and enforced safety and efficient protocols.
Barista
Scooters Coffee
Gretna, NE
09.2020 - 07.2021
- I greeted and communicated with customers to take beverage orders, offering recommendations based on their preferences.
- Followed health, safety, and sanitation guidelines, as well as appropriate management of money.
Restaurant Team Member
Noodles & Company
Omaha, NE
05.2018 - 04.2019
- Provided exceptional service to high volume of daily customers.
- Maintained knowledge of current menu items, garnishes, ingredients, preparation methods, while ensuring effective communication between fellow employees to prepare and serve customers.
Education
Bachelor of Science - Criminal Justice, Child, Youth, And Family Studies
University of Nebraska-Lincoln
Lincoln, NE05.2025
High School Diploma -
Papillion LaVista South Highschool
Papillion, NE05-2021
Skills
- Professionalism and etiquette
- Problem-solving
- Supervisor skills
- Customer service
- Safe food-handling standards
- Attention to detail
- Conflict resolution
- Organization skills
Affiliations
- Criminal Justice Student Association, Member, 2021-Present
- Student Alumni Association, Member, 2021- Present
- National Women's Leadership Network, Member, 2021- Present
- Member of Alpha Xi Delta, 2021-2024
Certification
CPR/AED/FIRST AID, American Red Cross - 03/08/25
Timeline
Child & Family Specialist Intern
Nebraska Department of Health & Human Services
08.2024 - 12.2024
Front Desk Receptionist
Fun-Plex Waterpark & Rides
06.2024 - 09.2024
Victim Assistance Intern
Lincoln Police Department
01.2024 - 05.2024
Waterpark Supervisor
Fun-Plex Waterpark & Rides
06.2022 - 09.2023
Barista
Scooters Coffee
09.2020 - 07.2021
Restaurant Team Member
Noodles & Company
05.2018 - 04.2019
Bachelor of Science - Criminal Justice, Child, Youth, And Family Studies
University of Nebraska-Lincoln
High School Diploma -
Papillion LaVista South Highschool
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