Macy Harris
Lehi
Summary
Customer service specialist with over three years of experience in fast-paced environments. Recognized for exceptional ability to resolve customer inquiries, improve client satisfaction, and attention to detail. Eager to bring a customer first attitude and problem-solving skills to a dynamic team.
Overview
5
5
years of professional experience
10
10
years of post-secondary education
Work History
Co-Owner/Auto Detailer
Steal of a Deal Auto Sales
Idaho Falls
04.2022 - 12.2022
Concierge
Bronze Buffalo Sporting Club
Victor
01.2021 - 12.2021
- Greeted and assisted guests in a friendly and professional manner, providing information about the hotel's services and amenities.
- Support the planning and execution of club events.
- Handle bookings and coordinate with external partners.
- Maintained an organized filing system for all guest records and documents.
Service Representative
Ultra Bag
Riverside
01.2018 - 03.2020
- Coordinated with warehouse staff to receive, palletize, and unload containers, ensuring efficient and accurate processing of shipments.
- Provided timely and efficient delivery of packages and shipments to customers, ensuring high levels of customer satisfaction and loyalty.
- Customer service specialist with over three years of experience in fast-paced environments.
- Recognized for exceptional ability to resolve customer inquiries, improve client satisfaction, and attention to detail.
- Eager to bring a customer first attitude and problem-solving skills to a dynamic team.
Education
Associate of Arts - Event management Candidate
Brigham Young University-Idaho
Rexburg, ID 04.2020 - 03.2026
High School Diploma - US
Eleanor Roosevelt High
Eastvale, California 08.2016 - 03.2020
Skills
- Problem-solving
- Decision-making
- Strategic planning
- Small business operations
- Microsoft Office
- Google Docs
- Excel
Timeline
Co-Owner/Auto Detailer
Steal of a Deal Auto Sales
04.2022 - 12.2022
Concierge
Bronze Buffalo Sporting Club
01.2021 - 12.2021
Associate of Arts - Event management Candidate
Brigham Young University-Idaho
04.2020 - 03.2026
Service Representative
Ultra Bag
01.2018 - 03.2020
High School Diploma - US
Eleanor Roosevelt High
08.2016 - 03.2020