Macy LaFave
Hudson,CO
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Proven team player and adept communicator, I've significantly contributed to inventory management and customer satisfaction in all work environments. Skilled in multitasking and problem resolution, I excel in fast-paced environments, always maintaining a friendly, positive attitude. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. I am also an organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
4
4
years of professional experience
Work History
Customer Associate
Michaels
01.2022 - 01.2024
- Worked independently and as a part of a team.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Answered any inquiries about products, product information and pricing.
- Completed all online sales in a timely manner.
- Excellent customer service while using a point-of-sales system.
- Processed all shipments with attention to detail and accuracy.
- Managed product inventory.
- Worked effectively in fast-paced environments.
- Ensured all store standards were met daily.
Customer Associate
Qdoba
01.2021 - 01.2022
- Collaborated as a part of a team.
- Provided excellent customer service.
- Implemented and provided customer service training for new employees.
- Engaged customers by greeting them, answered questions on products/items.
- Recommended items to customers based on specific needs.
- Balanced workload efficiently by prioritizing tasks based on urgency or importance.
- Responding empathetically to customers' concerns while offering appropriate solutions.
- Maintained high level of standards of the workplace environment such as cleanliness, organization and inventory.
Volunteer
Joyful Journeys
01.2020 - 01.2021
- Inventory management
- Ensured excellent customer service
- Learned and used new technology to provide efficient and timely service.
- Maintained merchandise and ensured high quality and proper organization.
- Met standards of having clean, neat, and operational facilities to serve program needs.
- Assisting customers with donations
- Provided over 120 hours of volunteering
Education
Bachelor of Science -
University of Colorado - Colorado Springs
05.2027
High School Diploma -
Brighton High School
Brighton, CO05-2023
Skills
- Teamwork
- Communication
- Work ethic
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Attention to Detail
- Dependable and Responsible
- Multitasking
- Excellent Communication
- Problem Resolution
References
- Tierra Medina, General Manager, Qdoba, 303-637-0028
- Andy Guyer, Manager, Michaels, 720-939-3450
- Cara Walker, Family Friend, 720-480-8689
- Jade Peterson, Personal Friend, 303-960-5185
Timeline
Customer Associate
Michaels
01.2022 - 01.2024
Customer Associate
Qdoba
01.2021 - 01.2022
Volunteer
Joyful Journeys
01.2020 - 01.2021
Bachelor of Science -
University of Colorado - Colorado Springs
High School Diploma -
Brighton High School
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