Summary
Overview
Work History
Education
Skills
Timeline
Generic

Macy Lathrop

Windsor,CO

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Outside of my employment experience I have several years of experience riding, showing, and caring for horses.

Overview

2
2
years of professional experience

Work History

Receptionist

Happy Trails Pet Spa & Resort
06.2023 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Checked in dogs and wrote down given instructions from owners
  • Cared for dogs and cats at the boarding facility with given instructions

Restaurant Hostess

Cafe Athens
09.2021 - 05.2022
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.

Education

Health And Exercise Science

Colorado State University
Fort Collins, CO
05.2027

High School Diploma -

Fossil Ridge High School
Fort Collins, CO
05.2023

Skills

  • Time Management
  • Customer/Client Relations
  • Customer Service
  • Excellent Communication
  • Problem Solving
  • Attention to Detail
  • Professionalism
  • Conflict Resolution
  • Teamwork
  • Significant horse handling experience
  • Grooming and tacking horses

Timeline

Receptionist

Happy Trails Pet Spa & Resort
06.2023 - Current

Restaurant Hostess

Cafe Athens
09.2021 - 05.2022

Health And Exercise Science

Colorado State University

High School Diploma -

Fossil Ridge High School

Similar Profiles

CREATE PROFILE
Macy Lathrop