Overview
Work History
Timeline
Generic

Macy Martinez

league city,TX

Overview

3
3
years of professional experience

Work History

Assistant Store Team Leader

Pet Supplies Plus
09.2021 - Current
  • Responsible for supervising a team of 10+ employees, and drafting most efficient scheduling for each team member.
  • Anticipate customer needs and provide them with high quality service while upholding brand standards and values.
  • Meticulously handle point-of-sale systems to assure cash flow management accuracies.
  • Led weekly staff meetings discussing pertinent updates sharing best practices among peers creating a collaborative learning environment.
  • Responsible for interviewing/hiring new employees and managing onboarding process, to include policies & procedures, and compliance guidelines.
  • Addressed customer complaints promptly, resolving issues effectively and maintaining high levels of customer satisfaction.

Timeline

Assistant Store Team Leader

Pet Supplies Plus
09.2021 - Current
Macy Martinez