Macy Matheson
Tulsa
Summary
Dynamic Account Executive with a proven track record at Vital Care Specialty Infusion Pharmacy, consistently exceeding sales targets through strategic relationship building and effective territory management. Along with a vast knowledge of biologics, my strong interpersonal communication skills have led to top performance and drove revenue growth for the business. Committed to delivering exceptional provider and patient experiences.
Overview
9
9
years of professional experience
Work History
Account Executive
Vital Care Specialty Infusion Pharmacy
06.2024 - Current
- Set and achieved company defined sales goals.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Implemented efficient time management strategies that allowed for optimal coverage of assigned territory while maintaining a healthy work-life balance.
- Expanded market share by identifying potential referral sources and successfully converting them to long-term.
- Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Exceeded sales targets consistently through effective territory management and strategic planning.
- Effectively managed budgets allocated for marketing materials, samples, and other promotional efforts within the territory guidelines.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Developed strategic relationships with healthcare providers to enhance patient access to specialty medications.
- Analyzed market trends to identify opportunities for growth and expand service offerings within territory.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Solutions Sales Consultant Engineer
Henry Schein One
01.2024 - 06.2024
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Collaborated with sales teams and leaders to align training initiatives with strategic business goals.
- Facilitated workshops focused on overcoming objections, closing deals, and building long-term client relationships.
- Provided ongoing support to sales teams by acting as a resource for product knowledge, industry news, competitive analysis, and performance enhancement strategies.
- Delivered high-quality presentations and demonstrations, showcasing the value of proposed solutions to prospective clients.
- Leveraged extensive product knowledge to conduct training sessions for both internal team members and external clients.
- Enhanced customer experience by gathering feedback on solution performance, identifying areas for improvement, and collaborating with product teams to address concerns promptly.
- Participated in industry conferences as a product expert.
- Evaluated current processes to develop improvement plans.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
- Provided coaching and mentoring to sales team.
Product Sales Specialist
Henry Schein One
06.2023 - 12.2023
- Enhanced customer satisfaction through personalized product demonstrations and tailored recommendations.
- Established strong relationships with key industry partners, fostering collaboration and driving mutual business growth.
- Exceeded sales targets consistently by employing strategic prospecting techniques and persuasive communication skills.
- Developed thorough understanding of competitor offerings, enabling effective positioning of our products as superior alternatives in the market.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and delivered engaging sales presentations to convey product benefits.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Set and achieved company defined sales goals.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Operations Manager
Secure Dentures And Implants
07.2021 - 01.2023
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
- Implemented operational strategies and effectively built patient and employee loyalty.
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
- Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
- Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
- Recruited, hired and developed office teams to offer best-in-class patient care.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Used industry expertise, customer service skills and analytical nature to resolve patient concerns and promote loyalty.
- Maintained financial accuracy when handling over $20k per day.
- Supervised and performed human resource management functions for 23 subordinates.
Clinic Manager
Affordable Care
01.2018 - 07.2021
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Enforced quality assurance protocols to deliver ideal patient experiences.
- Devised and deployed successful marketing strategies, dramatically boosting clinic ranking.
- Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service.
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
- Engaged with patients to effectively build rapport and lasting relationships.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Treatment Coordinator
Grand Lake Dental
11.2016 - 01.2018
- Set and achieved company defined sales goals.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Implemented efficient time management strategies that allowed for optimal coverage of assigned territory while maintaining a healthy work-life balance.
- Expanded market share by identifying potential referral sources and successfully converting them to long-term.
- Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Educated physicians and referring nurses on drug use, benefits, dosage and risks.
- Exceeded sales targets consistently through effective territory management and strategic planning.
- Effectively managed budgets allocated for marketing materials, samples, and other promotional efforts within the territory guidelines.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Used Software to maintain company database with essential account and sales information.
Education
Bachelors of Science in Business Administration - General Business
Oklahoma State University
Stillwater05.2015
Skills
- Product/Service Knowledge
- Operational Processes
- Consistently Meet Goals
- Interpersonal Communication
- Relationship Building
- Efficient Multi-Tasker
- Sales Expertise
- Product Knowledge
- Problem-Solving
- Adaptability
- Client Relationship Management
- Reliability
- Attention to Detail
- Goal-oriented mindset
- Territory management
Timeline
Account Executive
Vital Care Specialty Infusion Pharmacy
06.2024 - Current
Solutions Sales Consultant Engineer
Henry Schein One
01.2024 - 06.2024
Product Sales Specialist
Henry Schein One
06.2023 - 12.2023
Operations Manager
Secure Dentures And Implants
07.2021 - 01.2023
Clinic Manager
Affordable Care
01.2018 - 07.2021
Treatment Coordinator
Grand Lake Dental
11.2016 - 01.2018
Bachelors of Science in Business Administration - General Business
Oklahoma State University
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