Summary
Overview
Work History
Education
Skills
Websites
Certification
Earlier Career Experience
Timeline
OfficeManager

Macy McFarlin

Taylor,TX

Summary

  • HR Manager - Business Partner -Accommodation Manager

Skilled HR Professional with over 10+ years of experience. Diverse background, specialized skills and ability to lead a large team for proven success. With an ever-changing organization, able to retain employees by implementing engagement, training and development, and mentoring for career progression. Proven ability to building relationships with partners globally to design and bridge gaps between teams and organization, most recently launching centralized Unemployment for an estimated cost savings $1.6 million for the company. Contribute to policy development and compliance efforts to maximize employee experience and reduce overall attrition; as well as, assist with employee investigations. Ability to work with multiple priorities, earn trust with partners and team members by influencing without authority by reviewing data and metrics to drive change. Committed to delivering strategic solutions, fostering employee engagement, and contributing to organization success.

Overview

14
14
years of professional experience
4
4
years of post-secondary education
2
2
Certifications

Work History

Sr. HR Manager – PXT OC

Amazon
US, TX
10.2022 - Current
  • Responsible for leading team of 50+ HR Professionals to manage centralized HR functions related to Time and Attendance, Terminations, Employee Relations, and other employee needs
  • Lead team through multiple organizational restructuring and design while still providing daily deliverables and achieving organization Key Performance Indicators (KPIs)
  • Anticipated issues and influenced action plans for talent development across business operations sites/regions
  • Ability to prioritize business needs/demands and implement into teams for growth including employee relations, benefits, and accommodations
  • Analyzing internal data and trends to report to Sr
  • Leadership and drive process improvement, team engagement, and policy adoption
  • Engage team with to increase job stratification by supporting DEI, mentorship, training and development, and project work.
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management
  • Created programs to reduce turnover and improve employee engagement in daily business process
  • Designed employee surveys to evaluate employee satisfaction
  • Assessed employee knowledge, company strategic plans and market needs to improve training programs
  • Implemented new-hire program by incorporating training initiatives while resolving problems and processing related documents
  • Developed promotional paths and succession plans
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards
  • Organized and led staff orientation programs and training to promote collaboration
  • Used technologically relevant digital systems to manage payroll and benefits programs
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
  • Helped department leaders devise ways to fairly assess employee performance and develop improvement plans.
  • Created programs to reduce turnover and improve employee engagement in daily business process.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Designed employee surveys to evaluate employee satisfaction.
  • Assessed employee knowledge, company strategic plans and market needs to improve training programs.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Implemented new-hire program by incorporating training initiatives while resolving problems and processing related documents.
  • Developed promotional paths and succession plans.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Processed employee claims involving performance issues and harassment.
  • Used technologically relevant digital systems to manage payroll and benefits programs.
  • Motivated employees through special events and incentive programs.
  • Helped department leaders devise ways to fairly assess employee performance and develop improvement plans
  • Structured compensation and benefits according to market conditions and budget demands
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance
  • Monitored and handled employee claims involving performance-based and harassment incidents
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset
  • Motivated employees through special events, incentive programs, and constructive feedback
  • Maintained human resources regulatory compliance with local, state and federal laws
  • Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions
  • Processed employee claims involving performance issues and harassment
  • Implemented performance reviews and motivational strategies to elevate HR team results
  • Motivated employees through special events and incentive programs

HR Manager – PXT OC

Amazon
US, WA
12.2021 - 10.2022
  • Led team of 18+ employees responsible for centralizing HR processes from field HR Partners in US and Canada, ensuring standardized policies and practices for 20,000 employees
  • Played pivotal role in developing and implementing several high-judgment processes, including time fraud, employment reinstatements, internal transfers, termination appeals, and unemployment
  • Oversaw work performed by HR professionals to ensure accuracy and compliance
  • Collaborated with leadership to assess upcoming work and review headcount needs, enabling effective talent acquisition strategies aligned with business goals
  • Demonstrated expertise in talent management by training other managers in candidate evaluation techniques, interviewing best practices, and streamlined onboarding procedures
  • Actively engaged in employee relations and conflict resolution processes, leveraging HR expertise to address and resolve HR-related challenges
  • Collaborated with Program Managers and cross-functional teams to identify HR needs, drive process improvements, and support scoping of new projects
  • Worked alongside senior leadership, directors, and other stakeholders to provide business reports, ensure policy alignment, and justify strategic decisions
  • Notable accomplishments include successfully centralizing HR processes, developing high-judgment procedures, collaborating with cross-functional teams, and enhancing talent acquisition and employee development practices.

Accommodation Manager

Amazon
US, Texas
10.2015 - 11.2021
  • Led team of Accommodation Specialists spread across all states in US
  • Focused on specific HR function of providing reasonable accommodations to employees with ADA qualifying conditions
  • Led significant ADA/LOA initiatives and projects
  • Employee advocate by providing guidance on ADA/LOA policies and procedures, including new hire training, field and partnership training
  • Collaboration with other departments and cross-functional teams was essential to ensure effective ADA/LOA management
  • Successfully accommodated employees with diverse needs
  • Supervised and provided leadership to team of 25+ professionals.
  • Analyzed and evaluated business data to identify opportunities for improvement
  • Provided services efficiently and with high level of accuracy

Sr. Human Resource Assistant

Amazon
Dallas, TX
09.2014 - 09.2015
  • Supported fulfillment employees and operations for employee related issues, such as time and attendance, labor planning, engagement, and other HR required functions
  • Responds to and resolve all complex escalations for assigned, identify trends, and create a communication plan.

Regional Human Resource Assistant

Lennar Homes
Dallas, Texas
10.2013 - 09.2014
  • Supported daily HR practices for centralized region such on onboarding new hires, training and development, separation and terminations
  • Responsible to ensure confidential data is maintained.

Operations Coordinator

LHH Consulting
Dallas, TX
01.2010 - 10.2013
  • Ensured that all information was stored correctly and only approved parties to inquire about information, as well as daily tasks and candidate engagement satisfactory.

Education

Bachelors of Science - Fashion Merchandising

Oklahoma State University
Stillwater, OK
08.2004 - 05.2008

Skills

Management/Team Leadershipundefined

Websites

Certification

Certified Disability Management (CPD)

Earlier Career Experience

  • Amazon, Sr. Human Resource Assistant, 09/01/14, 09/01/15, Supported fulfilment employees and operations for employee related issues, such as time and attendance, labor planning, engagement, and other HR required functions. Responds to and resolve all complex escalations for assigned, identify trends, and create a communication plan.
  • Lennar Homes, Regional Human Resource Assistant, 10/01/13, 09/01/14, Supported daily HR practices for centralized region such on onboarding new hires, training and development, separation and terminations. Responsible to ensure confidential data is maintained.
  • LHH Consulting, Operations Coordinator, 01/01/10, 10/01/13, My position involved a great deal of discretion and trust since I was privy to associate and client confidential information. I ensured that all information was stored correctly and only approved parties to inquire about information, as well as daily tasks and candidate engagement satisfactory.

Timeline

Sr. HR Manager – PXT OC

Amazon
10.2022 - Current

HR Manager – PXT OC

Amazon
12.2021 - 10.2022

Accommodation Manager

Amazon
10.2015 - 11.2021

Sr. Human Resource Assistant

Amazon
09.2014 - 09.2015

Regional Human Resource Assistant

Lennar Homes
10.2013 - 09.2014

Operations Coordinator

LHH Consulting
01.2010 - 10.2013

Bachelors of Science - Fashion Merchandising

Oklahoma State University
08.2004 - 05.2008

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Macy McFarlin