To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Innovative and proactive individual with demonstrated clerical and office leadership skills. Team-oriented and diplomatic in working with people from diverse backgrounds. Previous collegiate athlete which has shaped into an amazing team player in the workplace. Capable of easily adapting to new work environments while excelling in communication and time management. Outstanding resourcefulness and creative problem-solving abilities with a competitive nature to promote success in any workplace.
Hi, I’m
Macy McKay
Lewisville,TX
Summary
Overview
15
years of professional experience
Work History
Target
Specialty Sales Executive Leader
10.2019 - Current
Job overview
- Manage and operate $16.2M business
- Brought unique skill sets in retail sales
- Service and merchandise to help drive sales growth and total store profitability
- Lead and motivate teams
- Manage performance
- Scheduling experience
- Problem solve and prioritize across multiple business areas to execute store strategies as initiated by Store Director to deliver business results and store sales goals while prioritizing guest experience
- Partner with store leadership team through communication and collaboration to influence current sales performance and workload deliverables, leverage daily check-ins, check-outs and leadership meetings as connection points
- See total store operations through lens of guests', establish consistent routines and lead teams to ensure departments are zoned, in-stock, signed and labeled appropriately, setting business up for success next day
- Use business planning tools to share priorities and business updates with store leadership
- Take action to achieve performance goals
- Expect and enable team members to stay up-to-date on relevant trends and products
- Evaluate and recommend candidates for open positions and develop guest-centric team
- Lead team on-boarding and learning and help close skill gaps through development, coaching and team member interactions
- Establish clear goals and expectations and hold team members accountable to expectations; partner with leaders as needed to share performance feedback
- Provide service and exceptional shopping experience that meets needs of buyers
- Always demonstrate culture of ethical conduct, safety and compliance; lead and hold team accountable to work in same ways
- Learned new skills and applied to daily tasks to improve efficiency and productivity
- Collaborated with team members to achieve target results
Cameron University
Graduate Assistant Softball Coach
01.2017 - 01.2019
Job overview
- Worked with diverse groups of people
- Scheduling, budgeting, travel planning, and time management
- Video Management and Statistics analysis
- Instilling discipline and confidence among team members
- Held special events such as team-nights to promote activities and build relationships among teammates, families and members of local community
- Maintained equipment, facilities, and inventory in proper order to avoid accidents, mishaps and damage
- Actively participated in fundraising events, helping team bring in needed funds to pay for travel and other expenses
- Motivated athletes to become stronger, more agile and more effective players through effective direction, communication and mentoring
- Encouraged teams to cultivate strong work ethics by demonstrating diligence, patience and respect for others
- Evaluated individual knowledge, skills, and game strengths and assigned team positions to maximize talent areas.
Oklahoma Healthcare Solutions
Office Manager
01.2017 - 08.2017
Job overview
- Improved customer satisfaction through application of superior conflict resolution and problem-solving skills
- Enhanced collaboration between team members
- Managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff
- Compared vendor prices to ensure optimal savings
- Handled incoming business and client requests for information
- Handled incoming business and client requests for information
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities
- Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional
- Supervised employees to ensure adherence to protocols, established guidelines, and regulations.
Family Medical Center
Medical Records Coordinator
05.2009 - 05.2011
Job overview
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors
- Recorded patients' medical history, status, services provided and other information necessary for compliance with reporting requirements.
- Organized, planned and directed medical records movements per established policies
- Adhered to all facility, company and legal guidelines
- Communicated effectively with staff, patients and insurance companies in person and by telephone
- Scanned and filed charts into computer programs and filing systems
Education
Cameron UniversityLawton, OK
Master’s Degree from Behavioral Sciences
2019
University Overview
GPA: 4.0, Excelled academically while maintaining a full time position as a Graduate
Assistant for the Cameron University softball team
Cameron UniversityLawton, OK
Bachelor's Degree from Business Management
2016
University Overview
Prospered academically while balancing a part time job and participating as a full
time student athlete through the University
Cameron UniversityLawton, OK
Associates Degree from Science
2014
University Overview
Scholarship student athlete (2011-2016
Skills
- Working independently and as team
- Ability to work in high stress environments
- Payroll and budgeting
- Scheduling
- Team leadership
- Organizational skills
- Office management
- Team building
- Superb problem solving
- Strong verbal communication
- Interpersonal and written communication
- Adapt to diverse groups
- Flexibility and adaptability
- Product and service sales
Timeline
Specialty Sales Executive Leader
Target
10.2019 - Current
Graduate Assistant Softball Coach
Cameron University
01.2017 - 01.2019
Office Manager
Oklahoma Healthcare Solutions
01.2017 - 08.2017
Medical Records Coordinator
Family Medical Center
05.2009 - 05.2011
Cameron University
Master’s Degree from Behavioral Sciences
Cameron University
Bachelor's Degree from Business Management
Cameron University
Associates Degree from Science
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