Summary
Overview
Work History
Education
Skills
Timeline
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Macy Miller

Cullowhee,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Server

Happ's Place
04.2022 - Current
  • Contributed to a teamwork atmosphere by providing clear communication and collaboration with staff members.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Displayed a high level of attention to detail, utilizing strong multitasking skills while managing patron expectations.
  • Increased repeat business by cultivating relationships with customers and providing memorable dining experiences.

Server

Canyon Kitchen
03.2021 - 08.2021
  • Strengthened communication skills through regular interactions with Country Club members.
  • Passionate about learning and committed to continual improvement.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked closely with kitchen staff on alternatives for dietary restrictions and allergies amongst guests.

Host

Laurel Ridge Country Club
03.2020 - 09.2020
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Developed rapport with regular patrons, fostering a sense of community within the establishment.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Camp Counselor

Laurel Ridge Country Club
07.2020 - 08.2020
  • Factored-in abilities, needs and interests of participants in development of events and programs.
  • Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.

Tanning Consultant

Palm Beach Tan
05.2019 - 08.2019
  • Preserved patient safety by following safety protocols.
  • Exceeded monthly tanning product and membership sale quotas.
  • Educated clients on health and safety of tanning facilities and procedures.
  • Participated in ongoing training sessions on product knowledge, sales techniques, and best customer service practices.
  • Passionate about learning and committed to continual improvement.

Education

Bachelor of Science - Psychology

Western Carolina University
Cullowhee, NC
05.2023

Skills

  • Conflict and Complaint Resolution
  • Excellent Communication
  • Exceptional customer service
  • Guest Engagement
  • Relationship Building
  • Adaptable and Flexible
  • Team Player
  • Friendly, Positive Attitude
  • Social Perceptiveness

Timeline

Server

Happ's Place
04.2022 - Current

Server

Canyon Kitchen
03.2021 - 08.2021

Camp Counselor

Laurel Ridge Country Club
07.2020 - 08.2020

Host

Laurel Ridge Country Club
03.2020 - 09.2020

Tanning Consultant

Palm Beach Tan
05.2019 - 08.2019

Bachelor of Science - Psychology

Western Carolina University

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Macy Miller