Macy Mullins
CINCINNATI,OH
Summary
I’m a creative and people-focused hospitality and media professional. I have a background in journalism, social media, event promotion, and restaurant and bar management. I’ve built my experience from the ground up in hospitality. I've moved from hosting and serving into bartending, leadership, and management, while also developing my skills in content creation and marketing. In my current role with 4EG, I get to combine my love of hospitality and events with my experience in social media and brand promotion. I’m organized, personable, and comfortable working in fast-paced environments. I genuinely enjoy connecting with people and creating experiences they’ll remember.
Overview
4
4
years of professional experience
Work History
Brand Ambassador
4eg
Cincinnati, OH
07.2025 - Current
- Assisted in organizing promotional events to enhance brand visibility.
- Collaborated with team members to execute marketing strategies effectively.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Approached strangers and interacted in natural conversation with the goal of developing brand loyalty.
- Communicated product information with confidence and educated consumers about the company.
- Drove customer engagement by creating interactive activities that showcased the unique features of promoted products.
- Exceeded client expectations through timely event set-up, professional demeanor, and proactive problem-solving skills.
- Increased social media presence for various brands by generating quality content during marketing events and sharing it on multiple platforms.
- Engaged with potential customers to foster positive brand image, leading to increased consumer interest.
Key Holder/Bartender
The Roosevelt Room
Cincinnati, OH
02.2025 - Current
- Crafted a diverse range of cocktails and beverages, enhancing customer satisfaction and experience.
- Operated cash register, processed transactions accurately, and maintained cash handling procedures.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Developed knowledge of menu offerings and drink pairings, providing tailored recommendations to customers.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Conducted cash management tasks, including balancing registers and preparing deposits.
Bartender/Restaurant Server
The Pub, Tavern Restaurant Group
Cincinnati, OH
05.2022 - 12.2025
- Trained new staff on drink preparation techniques and customer service standards to ensure consistency.
- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Assisted in inventory management, tracking supplies to optimize stock levels and minimize waste.
- Developed seasonal cocktail menu, incorporating customer feedback to drive sales and engagement.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Increased repeat customer numbers, creating a welcoming atmosphere and remembering regulars' favorite drinks.
Education
Bachelor of Arts - Journalism
University of Cincinnati
Cincinnati, OH04-2024
Skills
- Promotional Event Management
- Marketing & Social Media
- Public Relations & networking
- Organization & Multitasking
- Client Relations & Communication
- Promotional Marketing
Timeline
Brand Ambassador
4eg
07.2025 - Current
Key Holder/Bartender
The Roosevelt Room
02.2025 - Current
Bartender/Restaurant Server
The Pub, Tavern Restaurant Group
05.2022 - 12.2025
Bachelor of Arts - Journalism
University of Cincinnati