Macy Quinn
Pataskala,OH
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Account Manager
Health Care Logistics
07.2023 - Current
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
- Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
Supply Sergeant
Ohio National Guard
11.2017 - Current
- Planned and conducted annual section training.
- Monitored solder welfare upon arrival.
- Coordinated turn-ins of supplies and equipment for soldiers.
- Issued items to soldiers and kept detailed records.
- Prepared detailed reports on unit inventory and expenditures to inform senior personnel.
Patient Care Assistant
Nationwide Children’s Hospital
02.2019 - 09.2023
- Assist in all clerical work and documentation of patients.
- Gathered medical information, weight and height measurements and vital signs.
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Bartender / Server
Ohuids Gaelic Pub
03.2022 - 09.2022
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Store Manager
Dairy Queen
07.2016 - 05.2018
- Managed inventory control, cash control, and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Bachelor of Science - Applied Management
Ohio University
Athens, OH05.2023
Skills
- Continuous Improvement Process
- Revenue Recognition and Forecasting
- Supplier Negotiations
- Product and Service Sales
Websites
Certification
Certified as Nurses Aid
Certified as Patient Care Assistant
Inbound Marketing Certification
Timeline
Account Manager
Health Care Logistics
07.2023 - Current
Bartender / Server
Ohuids Gaelic Pub
03.2022 - 09.2022
Patient Care Assistant
Nationwide Children’s Hospital
02.2019 - 09.2023
Supply Sergeant
Ohio National Guard
11.2017 - Current
Store Manager
Dairy Queen
07.2016 - 05.2018
Bachelor of Science - Applied Management
Ohio University