Macy Ragas
Houston,TX
Summary
Dynamic professional with a proven track record in customer service and cash handling, honed at Walmart and BayBays 1 Stop Shop. Excelled in braiding techniques, enhancing client satisfaction and loyalty through meticulous attention to detail and exceptional service. Skilled in managing transactions with accuracy, contributing to a positive and efficient purchasing experience.
Overview
11
11
years of professional experience
Work History
Hair Braider
BayBays 1 Stop Shop
09.2021 - Current
- Braided hair in regular natural braids, box braids, with extensions and Senegalese twist.
- Assisted in inventory management, ensuring availability of necessary supplies for efficient service delivery.
- Resolved client concerns professionally while maintaining a calm demeanor under pressure.
- Developed a loyal clientele base by delivering high-quality hair braiding services with excellent attention to detail.
- Maintained clean and organized workstations, adhering to strict sanitation guidelines for client safety and comfort.
Cashier
Restaurant Depo
05.2020 - 02.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Cashier
Walmart
03.2014 - 11.2018
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Operated cash register to record transactions accurately and efficiently.
- Assisted customers with returns, refunds and resolving transaction issues.
- Learned duties for various positions and provided backup at key times.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked with floor team and managers to meet wide range of customer needs.
Education
High School Diploma -
Alief Taylor High
Houston, TX06.2012
Skills
- Braiding techniques
- Customer service
- Cash handling
Timeline
Hair Braider
BayBays 1 Stop Shop
09.2021 - Current
Cashier
Restaurant Depo
05.2020 - 02.2021
Cashier
Walmart
03.2014 - 11.2018
High School Diploma -
Alief Taylor High
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