Macy Seevers
Springfield,MO
Summary
Reliable and customer-focused with thorough experience in food and beverage services as a Cart Girl. Possess strong interpersonal skills, demonstrating ability to build rapport with diverse groups of customers while ensuring satisfaction. Have consistently contributed to improving efficiency and customer service standards in previous roles.
Overview
3
3
years of professional experience
Work History
Cart Girl
Millwood Country Club Inc
Springfield , MO
03.2024 - Current
- Greeted customers and provided them with order forms.
- Assisted golfers in locating their carts and clubs.
- Delivered food orders to the correct holes on time.
- Ensured that all carts were properly supplied with necessary items.
- Provided directions to golfers when asked for assistance.
- Stocked beverage cart with cold drinks and snacks.
- Collected payment from customers for food and beverage orders.
- Maintained a clean and organized work area at all times.
- Informed golfers of special events being held at the course.
- Communicated any customer complaints or issues to management staff promptly.
Volleyball Coach
417 Juniors
Springfield , MO
11.2021 - Current
- Developed and implemented individualized training plans for athletes to improve their performance.
- Created drills and exercises to develop agility, strength, coordination, and stamina in volleyball players.
- Organized weekly practices and developed strategies to help athletes reach their goals.
- Provided feedback to players on technique, strategy, and skill development.
- Instructed athletes on proper warm-up techniques before practice or game time.
- Encouraged team spirit by motivating players with positive reinforcement techniques.
- Analyzed opponents' strengths and weaknesses to develop game plans that would give our team an advantage.
- Communicated regularly with parents regarding their child's progress in the sport.
- Collaborated with other staff members in developing a comprehensive program for student-athletes.
- Assessed individual skills of each athlete in order to create tailored training programs for them.
Sales Associate
Kendra Scott
Springfield, MO
10.2023 - 03.2024
- Greeted customers and provided excellent customer service.
- Demonstrated product knowledge to answer customer questions and inquiries.
- Maintained an organized and clean store environment, including dusting displays regularly.
- Assisted in the design of custom jewelry pieces for customers.
- Created window displays that showcased new products.
- Performed daily opening and closing procedures such as counting cash drawers and setting alarms.
- Processed payments using point-of-sale systems, credit card machines, and cash registers.
- Received inventory shipments and stocked shelves with merchandise.
- Advised customers on the selection of products based on their needs and preferences.
- Provided accurate information about warranties, pricing, policies.
Lifeguard
Highland Springs Country Club
Springfield , MO
05.2023 - 09.2023
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
- Provided assistance to swimmers of varying skill levels.
- Enforced all safety regulations and posted rules for patrons.
- Performed regular cleaning and maintenance of pool equipment.
- Assisted with swim lessons for guests and members of the facility.
- Maintained accurate records of incident reports, pool chemicals, and patron counts.
Retail Sales Outfitter
Bass Pro Shops
Springfield , MO
10.2021 - 06.2022
- Greeted customers, provided assistance and responded to inquiries about products.
- Maintained merchandise displays, restocked shelves and ensured product availability.
- Operated cash register, processed payments and provided accurate change.
- Assisted with merchandising tasks such as organizing inventory, setting up promotional displays and pricing items.
- Informed customers of current sales promotions and discounts.
- Provided advice on product selection based on customer needs and preferences.
- Resolved customer complaints in a timely manner while adhering to company policies.
- Prepared orders for shipment or pickup by customers.
Education
High School Diploma -
New Covenant Academy
Springfield MO05-2021
Some College (No Degree) -
Missouri State University
Springfield, MOSkills
- Menu Memorization
- Food safety practices
- Order Accuracy
- Active Listening
- Self-Directed and Motivated
- Problem-Solving
- Time Management
- Positive Attitude
- Interpersonal Communication
- Strong Work Ethic
- Effective Multitasking
- Teamwork and Collaboration
- Preventive Maintenance
- Punctual and Dependable
- Customer Service
- Flexible Schedule
- Efficient time management
- Quick Learner
- Safety awareness
Accomplishments
* Completed the Highway Sate Patrol Cadet Academy located in Jefferson City, MO
* Completed the Extreme Military Challenge located in Alabama
* Won Most Valuable Player twice in 2017 and 2020 in High School Volleyball
* Received 1st Team All Conference twice in 2018 and 2019 in High School Volleyball
Timeline
Cart Girl
Millwood Country Club Inc
03.2024 - Current
Sales Associate
Kendra Scott
10.2023 - 03.2024
Lifeguard
Highland Springs Country Club
05.2023 - 09.2023
Volleyball Coach
417 Juniors
11.2021 - Current
Retail Sales Outfitter
Bass Pro Shops
10.2021 - 06.2022
High School Diploma -
New Covenant Academy
Some College (No Degree) -
Missouri State University
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