Macy Selby
Battle Creek,MI
Summary
Dynamic Propagation Manager with a proven track record at Potter's Farm, enhancing team performance and reducing operational costs through effective leadership and process improvement. Excelled in customer service and task prioritization, achieving significant enhancements in team agility and guest relations. Skilled in fostering productive work environments and managing high-volume service scenarios with a strong work ethic.
Overview
10
10
years of professional experience
Work History
Propagation Manager
Potter's Farm
07.2023 - 02.2025
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Propagation Manager
Evolution Grow Company
01.2022 - 07.2023
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Server
Blue Stem
01.2018 - 09.2022
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
Server/Beverage Cart Server/Bartender
Gull Lake View Golf Club and Resort
12.2014 - 09.2022
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Demonstrated adaptability by working efficiently during high-traffic times while still providing attentive service to patrons.
Bartender
Sundance Bar & Grill
10.2019 - 05.2020
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Education
No Degree - Interior Design
Kendall College of Art And Design
Grand Rapids, MISkills
- Decision-making
- Time management
- Customer service
- Team collaboration
- Strong work ethic
- Task prioritization
- Sales expertise
- Guest relations management
- Order accuracy
- Cleanliness standards
Timeline
Propagation Manager
Potter's Farm
07.2023 - 02.2025
Propagation Manager
Evolution Grow Company
01.2022 - 07.2023
Bartender
Sundance Bar & Grill
10.2019 - 05.2020
Server
Blue Stem
01.2018 - 09.2022
Server/Beverage Cart Server/Bartender
Gull Lake View Golf Club and Resort
12.2014 - 09.2022
No Degree - Interior Design
Kendall College of Art And Design
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