Macy Webb
Kingsburg,CA
Summary
Dynamic professional with extensive experience at Journey Coffee Co., excelling in customer service and staff training. Proven ability to enhance team productivity and service quality. Adept in inventory management and effective communication, ensuring seamless operations. Recognized for problem-solving skills and attention to detail, consistently achieving high standards in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Associate
In-N-Out Burger
Clovis, CA
08.2024 - Current
- Provide efficient and courteous service while managing high-volume customer flow.
- Balance multiple responsibilities simultaneously including cashiering, food prep, and cleaning, requiring attention to detail and time management.
- Support team operations by restocking supplies and maintaining clear communication across roles.
- Collaborate with teammates to ensure compliance with safety, cleanliness, and service standards.
Supervisor / Barista / Food Line
Journey Coffee Co.
Fairfield, CA
09.2023 - 04.2024
- Managed scheduling, daily staff operations, and shift handovers.
- Trained new team members and led efforts to improve team productivity and service consistency.
- Handled large shipment orders and vendor communications, developing organizational and logistical planning skills.
- Maintained menu knowledge and executed food line operations efficiently.
- Resolved customer service issues tactfully, contributing to a professional and organized environment.
Barista
Starbucks
Fairfield, CA
12.2022 - 09.2023
- Delivered consistent service in a fast-paced setting, handling customer concerns and questions with professionalism.
- Maintained clean, organized work areas and supported inventory tracking.
- Managed multi-line ordering systems with accuracy, supporting shift leads with organization and restocking.
Banquet Server
Clubhouse Rancho Solano
Fairfield, CA
08.2021 - 10.2021
- Coordinated event setup and breakdown while managing time-sensitive food and beverage service.
- Communicated effectively with guests, coworkers, and supervisors to ensure seamless event execution.
- Developed strong time management and problem-solving abilities under high-pressure conditions.
Education
High School Diploma -
Vacaville Christian High School
Fairfield, CA06-2021
Skills
- Customer service
- Food safety
- Inventory management
- Event coordination
- Cash handling
- Staff training
- Problem solving
- Effective communication
- Organizational skills
- Attention to detail
References
- Sage Gibbons, (509) 342-4123
- Adam Barngraff, adam@eparkway.com, (480) 276-7411
- Mandy McDowell, mandymcdowell21@gmail.com, (615) 337-6554
Timeline
Associate
In-N-Out Burger
08.2024 - Current
Supervisor / Barista / Food Line
Journey Coffee Co.
09.2023 - 04.2024
Barista
Starbucks
12.2022 - 09.2023
Banquet Server
Clubhouse Rancho Solano
08.2021 - 10.2021
High School Diploma -
Vacaville Christian High School
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