Summary
Overview
Work History
Education
Skills
Timeline
Generic

Macy Withrow

Saint Albans,WV

Summary

Dynamic leader with a proven track record at Step By Step, Inc., where I spearheaded grant programs and enhanced afterschool activities. Excelled in staff management and customer service, significantly improving program delivery and stakeholder satisfaction. Expert in work planning and relationship building, consistently achieving targets through innovative strategies and effective team supervision.

Overview

6
6
years of professional experience

Work History

Elementary Programs Coordinator

Step By Step, Inc.
06.2023 - Current

Supervisory Responsibilities:

Plan, coordinate, direct, and evaluate assigned grant programs for the Step By Step WV:

  • Kanawha 21st Century Community Learning Center Programs
  • AmeriCorps / Vista programs for the county
  • Other Grant Programs as assigned
  • Plans, directs, recruits, and supervises assigned program staff and volunteers.
  • Trains and instructs employees and volunteers in the proper SBS methods and procedures.
  • Conducts performance evaluations. Provides salary & hiring/firing recommendations.

Step by Step Strategic Planning and Evaluation Responsibilities:

  • Plans the effective strategy and vision for all youth activities and programs which fulfill the goals and objectives of Step By Step WV.
  • Develop, plan, and coordinates programs including youth mentorship, youth tutoring, and Summer Camp programs.
  • Assist in the regular evaluation of SBS after-school activities to ensure outcomes are aligning with goals & objectives.
  • Ensure productive and effective staff performance as a team, by providing guidance, feedback, evaluations, and training vital for the functioning of the afterschool programs.
  • Provide staff with opportunities for professional development.
  • Ensure staff models the behaviors and attitudes of good character and a positive contribution to the lives of others.
  • Build and maintain effective and positive relationships with the parents of Step by Step members.

Program Implementation Responsibilities:

  • Ensures Step by Step programs and activities comprehensively address the youth development needs of, and contribute to an optimal Step by Step experience for, participating youth, in line with the mission and strategic impact goals of the Step by Step.
  • Participate in the implementation of quality programs and activities, as needed.
  • Preview and help prepare (if needed) and maintain up-to-date records and required reports (membership, attendance, grant data, finance, development, progress, discipline, etc.) in an efficient and timely manner.
  • Ensure the accountability, security, and safety of all young people and staff participating in each Step By Step WV program, including field trips.
  • Provide accurate and timely reports of any accidents and incidents and, when needed, exercises proper and appropriate disciplinary action.

Dual Site Coordinator

Step By Step, Inc.
09.2022 - 06.2023

Successfully completed all general duties of a Site Coordinator at both Ruffner Elementary, and Kanawha CIty Community Center. While also supervising all staff and volunteers at both locations.

Afterschool Site Coordinator

Step By Step, Inc.
11.2021 - 08.2022

General responsibilities:

  • Provided daily supervision of students during the afterschool program, including meal times, homework help sessions, enrichment activities, recreation, and transitions.
  • Provided encouragement and mentoring support to students during homework help sessions.
  • Planned, facilitated, and implemented daily age appropriate enrichment activities within an established framework.
  • Supervised site staff and volunteers.
  • Implemented effective discipline and classroom management techniques.
  • Interacted professionally and appropriately with parents, teachers, school personnel, and other afterschool program staff members.
  • Participated in site staff meetings, regional staff meetings, and in-service trainings.
  • Complied with all documentation, data collection, and reporting requirements.

Student Manager

WVU Dining Services
09.2018 - 05.2021
  • Cultivated a teamwork environment to keep employees engaged in the workplace.
  • Informed new employees on rules and regulations to result in a cleanly workspace.
  • Effectively completed opening and closing procedures and managed cash deposits.
  • Maintained a consistent clientele and connected with customers on a daily basis.

Education

Bachelor of Arts - Sociology

West Virginia University
Morgantown, WV
05.2021

Skills

  • Customer Service
  • Data Entry
  • Work Planning and Prioritization
  • Relationship Building
  • Staff Management
  • Handling Complaints

Timeline

Elementary Programs Coordinator

Step By Step, Inc.
06.2023 - Current

Dual Site Coordinator

Step By Step, Inc.
09.2022 - 06.2023

Afterschool Site Coordinator

Step By Step, Inc.
11.2021 - 08.2022

Student Manager

WVU Dining Services
09.2018 - 05.2021

Bachelor of Arts - Sociology

West Virginia University
Macy Withrow