Macyah Fleming Sr
Westerville,OH
Summary
Macyah is a highly motivated and skilled all-around worker with a proven track record of completing daily assignments and contributing to team success. Possessing exceptional reliability and punctuality, Macyah thrives in fast-paced work environments and adapts quickly to new needs and policies. With proficiency in Microsoft Word and Excel, customer relations, inventory organization, time management, task prioritization, and attention to detail, Macyah is a valuable asset to any team, while being a team player who is always willing to take on any task and has consistently delivered high-quality work.
Overview
8
8
years of professional experience
Work History
Production Lead
Insight
08.2020 - Current
- Prepare reports and technical documentation of day-to-day production processes while managing a team of 6-9 members
- Ensure timely delivery of products by utilizing exceptional sorting skills and meticulous attention to detail.
- Streamline incoming truck processing by efficiently unloading, staging, and storing merchandise.
- Maintain clean and safe workstations and areas by following established housekeeping procedures.
- Minimize errors by verifying incoming orders, checking contents and quality against paperwork
- Use problem-solving and issue-resolution skills to promptly and successfully address production problems.
Construction Worker
Twin Engine LLC.
04.2020 - 08.2020
- Prepare surfaces for finish work by meticulously cleaning and smoothing them.
- Erect scaffolding safely to access and complete work on structures.
- Provide support to senior crew members by completing basic, semi-skilled, and skilled work such as brick making and brick cleaning.
- Consistently satisfy clients with high-quality construction work.
- Reduce hazards around the work site by measuring and marking site boundaries and openings.
- Operated power equipment to move materials and promote job efficiency.
Customer Service Representative
Teleperformance USA
12.2018 - 03.2020
- Resolve customer concerns related to order inquiries and delivery tracking by conducting thorough investigations.
- Handle customers' advanced needs with properly escalated calls and scheduled service appointments.
- Protect customer and company information by strictly following established security procedures.
- Follow up with previously assisted customers to offer additional support and check satisfaction with resolutions.
- Provide knowledgeable and friendly responses to customer questions about policies and procedures.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Moving Expert
College Hunks Hauling Junk & Moving
06.2016 - 12.2018
- Maintain accurate records by continually entering materials movements into computer system.
- Verify proper equipment function by connecting and testing wiring and components.
- Handle shipping by preparing, tagging, and securing containers.
- Clean cargo containers and storage areas thoroughly with high-powered washes.
- Ensure timely delivery of items by working quickly to pack items and load trucks.
- Avoid delivery delays by properly balancing loads and complying with driving regulations.
Education
High School Diploma -
Beechcroft High School
Columbus, Ohio06.2016
Skills
Organized
Good Communication
Basic Math
Heavy Lifting
Punctual and Dependable
Machine Operation
Assembly and production
Timeline
Production Lead
Insight
08.2020 - Current
Construction Worker
Twin Engine LLC.
04.2020 - 08.2020
Customer Service Representative
Teleperformance USA
12.2018 - 03.2020
Moving Expert
College Hunks Hauling Junk & Moving
06.2016 - 12.2018
High School Diploma -
Beechcroft High School