Madalena Cortez
Mount airy,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Driven by a passion for a continuous learning and successfully navigating change.
Overview
4
4
years of professional experience
Work History
Cashier
Food Lion
Dobson, NC
08.2020 - Current
- Assisted customers over the phone regarding store operations, product information and order placement.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Maintained cleanliness of the checkout area, including countertops, registers, windowsills, and floors.
- Performed other duties as assigned by management.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
Health And Human Service Interpreting -
Forsyth Technical Community College
Winston-Salem, NC03-2024
Business Administration of Entrepreneurship -
Forsyth Technical Community College
Winston-Salem, NC05-2023
High School Diploma -
East Surry High School
Pilot Mountain, NC06-2019
Skills
- Friendly, positive attitude
- Empathy and patience
- Courteous demeanor
- Computer skills
- Money handling
- Proofreading
- Verbal and written communication
- Organizational skills
- Customer complaint resolution
Languages
Spanish
Native/ Bilingual
Affiliations
- Volunteer at Community care center
Timeline
Cashier
Food Lion
08.2020 - Current
Health And Human Service Interpreting -
Forsyth Technical Community College
Business Administration of Entrepreneurship -
Forsyth Technical Community College
High School Diploma -
East Surry High School
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